W E’VE GOT A TALENT FOR BUSINESS Creating a Positive Partnership with a Staffing Service By Laura Despins, CPC May 21, 2011 © 2010 QTI Management Services

2 Times have changed! The average person will change careers/jobs five or more times in their lifetime No longer an applicant driven job market © © 2010 QTI Management Services

3 Why do companies use temporary employees? To find immediate expertise in a certain skill set To address fluctuations in a company’s business To fill positions that are temporarily vacant To hire “regular” status employees © 2010 QTI Management Services

4 Types of Employment Staffing Agencies offer Temporary or Contract- employee works for a staffing firm’s client on an interim basis –$$$$$ –Networking –Reference –Motivation –Limits gaps in employment Temp to Hire- employee works for a staffing firm’s client for typically 520 hours before hired on to regular status Direct Hire- employee is immediately hired on to staffing firm’s client company’s payroll © 2010 QTI Management Services

5 Preparing for your appointment When you are making your appt, ask what you can expect Follow the “apply” instructions Copies of resume with detailed work history & references I-9 information & W-4 information © 2010 QTI Management Services

6 Preparing for your appointment Google yourself Know your minimum pay rate and schedule Visit the agency website to checkout available opportunities Rehearse answers to interview questions Update your contact information –Phone message & address © 2010 QTI Management Services

7 You never get a 2 nd chance to make a 1 st impression! Show up on time Treat everyone you meet professionally Leave your cell phone in the car Firm handshake/good eye contact Dress professionally-Be aware of “trendy” attire © 2010 QTI Management Services

8 The Interview Keep emotions and personal information out of the interview Speak positively about previous positions/supervisors Define gaps/termination of employment honestly Do not appear “desperate” Be prepared for behavioral interview questions –Situation/Behavior/Outcome –Do not hijack the conversation –Answer questions directly and concisely Ask questions © 2010 QTI Management Services

9 Company’s expectations of staffing firms They want to see candidates that are a “perfect” match in at least three key areas: –Candidate’s target experience –Compensation –“Stable” work history © 2010 QTI Management Services

10 Assessments Depending on the positions you are looking for, you may take some assessments Ask about tutorials Typical tests include: –Software –Typing –Data Entry –Position specific © 2010 QTI Management Services

11 Communication Follow the instructions set forth by the agency Remember the idiom: 'You can catch more flies with honey than with vinegar‘ Send a thank you note © 2010 QTI Management Services

12 Your 1 st assignment Treat each temporary assignment as an opportunity to network Do not take excessive personal belongings to the assignment Ask about your job duties and expectations Complete your timesheet in a timely fashion Ask the recruiter for company information –Dress code –Website address –Location –Contact person at company © 2010 QTI Management Services

13 Your 1 st assignment Staffing agencies do notice individuals who consistently receive high ratings from clients, have great attendance and are flexible If you don’t like the assignment, do not walk out. –Notify your agency contact to discuss the options When you do a good job for a company, they may request you the next time Once your assignment ends, be sure to contact the agency to discuss your future availability © 2010 QTI Management Services

14 Thank you! For additional information about The QTI Group please visit our website at: © 2010 QTI Management Services