Partnering to Extend Collection Content Naomi Information Online, Sydney January 21, 2003

Current situation More –citation content on desktop –reference linking –portals –one-stop shop Less –acquisition dollars –self-sufficiency

Current truisms Just in time vs Just in case Do more with less No man is an island

Why partner? No man is an island Expand collection content Don’t re-invent the wheel Achieve together what one cannot get alone Imitation is the highest form of flattery

What do you partner for? Expand access to: –paper collections –full-text journals –databases –reference linking Systems infrastructure Workflow efficiencies

Client view of partnerships Seamless, transparent access –integrated into home institution service –centralized: invoicing Help Desk support Delivery to client

Partner assumptions Reciprocal borrowing: yes &/or no What’s in it for me? and you? –Identify needs & expectations of both parties collection synergy service delivery

Who do you partner with? Organizations that fill your gaps Reliable reputation for service quality Like organizations Partnership experience with other organizations

Implementation Communicate! –meet staff Document workflow Formal agreement Promotion: –conferences –brochures –web site - both logos

Risks Reputation for quality service influenced by 3rd party Extensive maintenance Continuation?

What is CISTI? Comprehensive STM information source Mandate as the “national science library” and Canada’s largest S & T publisher –began in 1924 Serves an international client base –Document delivery services –Current awareness services –NRC Research Press publications

What is CISTI? (cont’d) Just in time vs Just in case –TAT < 24hr –No off-site storage / Closed stacks Reliable –High fill-rate –Copyright-cleared –Comprehensive collection One stop shop for non-STM

CISTI Experiences Link Supply Service –non-STM –expand CKJ NRC-like organizations –government science agencies –synergy CISTI replicas CISTI clients - serial cancellations

Future Challenges Permissions & licensing for full-text access Integrate partner collections into: –variety of ordering methods –ILL management systems –portals –Circulation modules

Benefits Collection: –expansion –rationalization Resource utilization Reputation enhancement Portal from Client desk-top –comprehensive collection

Collection (Own + Partner) + Services = Expanded Access To  Clients Partnerships bridge the gap

(direct line) fax Thank You!