SharePoint Strategy Phase II January 2010
SharePoint - Phase II Two Key Areas for Implementation Addressing New Requests Addressing New Features
Addressing New Requests Communicate first come first serve strategy Customers on waiting list will be created first Service request form will be made live Support each customer with one-on-one consultation to address specific needs for creation of their site
Addressing New Features Prioritizing features to meet goals and customer needs Determining support levels for each feature Develop overall support goals Creating implementation strategy Developing training management
Available Features WikisBlogsSocial Networking Web Part Custom WorkflowBusiness IntelligenceReport Libraries DashboardsReportsBrowser Based Forms External Web PartsData ConnectionBusiness Process Forms Languages & Translators Translation Management Mass Loading of Documents
Recommended Features Rollout Based on customer feedback and departmental needs we have developed the following list Wiki Blogs Custom Workflow Custom Forms Mass Loading of Documents Business Intelligence
New Feature Implementation Each feature must be tested on the test server Issues need to be documented and resolved before implementation Training materials should be developed during the testing phase Communication of features need to be written
Overall Implementation Plan TaskResponsibleDue DateStatus Development of a web area to describe services, support, and FAQs Roark, Coyle, Wood10/24/09Complete – Ready to review and launch Web form to request servicesCoyle, Rademaker10/22/09Complete – Ready for Phase II Implementation List of support for features and training needs Coyle / Jhoslien2/01/10Need to review priority list for implementation SharePoint support (helpdesk)Harpe11/20/09Complete - Victoria has identified Omar Edwards TrainingJhoslien4/30/10 CommunicationHardesty2/1/10New site availability CommunicationHardesty4/30/10New features List Serve DevelopmentCoyle2/1/10 Online ResourcesCoyle, Radmacher2/1/10Work has already started in this area Test Features Before RolloutNext Gen, Info Systems, Selected Customers 3/1/10
Conclusion Phase II will address the needs of additional University departments wanting to have new document management areas and provide customers with new feature needed to enhance their departmental collections.