Accommodation & Hospiality Services OPS TEAM 2 Staff meeting OPS 1 Team Meeting 11 th December 2014

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Agenda Risk assessments Supportive 1-1 feedback Task Cards ISO Investors in People Recognising Excellence Star Awards Christmas

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Risk Assessments Risk assessment is the process of evaluating risks to workers’ safety and health from workplace hazards. It is a systematic examination of all aspects of work that considers: What could cause injury or harm Whether the hazards could be eliminated and, if not, What preventive or protective measures are, or should be, in place to control the risks

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Risk Assessments Waste collection Bathroom cleaning Bedroom cleaning Kitchen cleaning Communal area cleaning Working at heights

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Risk Assessments Hazard Severity (a) Likelihood of Occurrence (b) 1 – Trivial (eg discomfort, slight bruising, self-help recovery) 2 – Minor (eg small cut, abrasion, basic first aid need) 3 – Moderate (eg strain, sprain, incapacitation > 3 days) 4 – Serious (eg fracture, hospitalisation >24 hrs, incapacitation >4 weeks) 5 – Fatal(single or multiple) 1 – Remote (almost never) 2 – Unlikely (occurs rarely) 3 – Possible (could occur, but uncommon) 4 – Likely (recurrent but not frequent) 5 – Very likely (occurs frequently) Rating Bands (a x b) LOW RISK (1 – 8) MEDIUM RISK (9 - 12) HIGH RISK ( ) Continue, but review periodically to ensure controls remain effective Continue, but implement additional reasonably practicable controls where possible and monitor regularly -STOP THE ACTIVITY- Identify new controls. Activity must not proceed until risks are reduced to a low or medium level

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Supportive 1-1 feedback

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Task Cards

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Environmental ISO 14001

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting ISO is an internationally accepted standard that outlines how to put an effective environmental management system in place. An ISO system provides the framework to allow you to meet customer service demands, organisation’s responsibility as well as legal or regulatory requirements. What is it?

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Why? ISO was developed to provide a management system to help organisations reduce their environmental impact. The standard provides the framework for organisations to demonstrate their commitment to the environmental by: Reducing harmful effects on the environment Providing evidence of continual improvement of Environmental Management

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting How you can support it?

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting What you may be asked Within your job role, what do you do to minimize the impact on the environment? What initiatives? How are they communicated? Do we have any emergency procedures in place?

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting News

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting IiP is a guide that helps organisations improve their performance by effectively managing and developing people and helps us to be the best we can be! An IiP accreditation is a best practice standard for any well run organisation. We want our staff to enjoy work, feel part of a team and invested in. IiP is a way to measure that and continually improve. You, Me, All of Us are key to success in achieving our objectives!

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Communication Staff Learning Staff Development Recognition Involvement

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Recognising Excellence Star Awards

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Friday 12th December, make the world a better place and spread the Jumper Joy. AHS will be supporting the Save the Children charity so dig out those Christmas jumpers or dress up any jumper using your creative skills. Add to your £1 individual donations by organising team events such as cake sales, jumper jumbles or competitions for best creations or most festive jumpers.

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting AHS Festive Event 2014 Tuesday 16 th December 10am -12pm Student Union Festive foods Games Photo booth Tombola Cakes Charity collection Auction Star awards

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Uni closes at 1pm on Christmas Eve The University will close early at 1pm on Wednesday 24 December 2014 for the Christmas break. Any staff who wish to take that day as annual leave will only need to take leave for the morning. If you are required by your department to work on that afternoon, you will be able to take equivalent time off in lieu at another time. The University will re-open on Friday 2 January 2015.

Accommodation & Hospiality Services OPS TEAM 2 Staff meeting Merry Christmas