Mobility 2008

Mobility 2008 (not just the Write-On anymore)

Mobile Industry n Mobile Hardware is expanding industry  Business & Consumer comfort increasing  Blackberry led business interest  iPhone expanding consumer/business interest n ASI Mobile Product popularity and acceptance will benefit

Write-On Update n Still an Early Adopter Market

Early Adopter Market n How do we know?  Still less than 10% of RM market share  Buyer reluctance  Technically-inclined hands-on buyer  Hands-on reseller

Write-On Hardware n Symbol MC50  Repairs every 10 months  Compares to 4 months for consumer HH  3 year warranty  Screen scratches preventable  Spare stylus / use tethers  MSR swipe  Swipe reliability  Semtek improvements

Write-On Hardware n Symbol Accessories  Rigid belt holster  4-slot cradle  Headset / Ear Bud

Write-On Hardware n Symbol Accessories  All plastic Stylus  Tether

Write-On Hardware n Socket SoMo 650  New kid on the block  New hardware coming in 2008 for pay-at-the-table  Committed to hospitality mobile space with more upcoming products

Write-On Update n Still an Early Adopter Market

Write-On 2007 Write-On Handheld Manager Handheld Write-On Phone Pay At The Table

Mobility 2007 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table For all Restaurant Manager sites

RM Messages & Alerts

RM Messaging & Alerts Labor cost for the current hour is 81 percent of sales!

RM Messaging & Alerts Ellen Alden has made 5 deletions!

RM Messaging & Alerts Joseph August has been logged in today for 9 hours!

RM Messaging & Alerts n Send content to remote location on a schedule or upon trigger event n The “What”: message content n The “Where”: recipient n The “When”: schedule or trigger

The “What” n Static Alert Text n Computed Alert Text n Report Output  Rmreport reports and groups

The “Where” n Internet n SMS Text-Message n RM Bulletin Board n Write-On  Employee  Manager (security level)  Great for Manager Handheld

The “When” n Scheduled  Daily  Weekly  Monthly n Computed Operations Alert Triggers  Many trigger event options…

The “When”: Triggers n Overtime exceeded n Voided checks n Item Deletions n Deletion Amount n Customer Waiting Too Long  Table Open, Not Sent  Table Open, Not Printed  Table Printed, Not Settled n Customer Spend n Labor  Daily Hours  Weekly Hours  Labor Cost  Labor % of Sales

Demo of RMMsgDef

… Extensible n For the technically inclined:  \rmwin\alerts  xml format alert.alr 0 Overtime exceeded Alden, Ellen Overtime 0 3

Mobility 2007 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table

Mobility 2008 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table ? Something New

An R&D Prototype…

Mobile Real-Time Data

Price?

Price? TBD Hint: It’s a Web Services Product

Feedback Please!

Mobility 2008 Write-On Handheld Manager Handheld Write-On Phone For all Restaurant Manager sites Messages & Alerts Pay At The Table Manager iPhone

Questions?

Thank you!