It’s All About The People Software Development It’s All About The People

Introduction Project Management Project Team Life Cycle Personalities Classic Mistakes

Four P’s of Project Management People Recruitment, training, organization, team development Product Define project scope and design of product Process Establish framework for software development Project Understand complexities of project development

Project Team Life Cycle Team Formation Team Development Team Maintenance

Team Composition Technology Specialists Application Subject Area Experts Customer Support Experts Project Management Specialists

Team Formation Technical Skills Soft Skills Database design Detail design & debugging Network design Application architecture Requirements specification Test script writing Configuration setup Tools setup/support Customer problem analysis Soft Skills Personal ambition Level of commitment Interpersonal communication skills Strong biases Experience Attention to detail Sense of urgency Flexibility/Maturity

Team Development Ample communication Treat each other with respect Clear understanding of each person’s assignment and role Not hiding a chronic laggard Understand and support team goals Follow agreed-upon process

Team Maintenance Reward Punishment Attrition Growth

Personalities Intuitive vs. Sensing Feeling vs. Thinking Extrovert vs. Introvert

The Best Fit For The Job Team Leader Systems Analyst Programmer Intuitive and Feeling Systems Analyst Thinking Programmer Extrovert

Personalities (cont) Delivers vs. Prototypers vs. Perfectors Converges vs. Divergers Producers vs. Fixers Finishers vs. Non-finishers

Classic “People” Mistakes Undermined Motivation Weak Personnel Uncontrolled Problem Employees Heroics Adding People Late to a Project Noisy, Crowed Work Spaces Unrealistic Expectations Lack of User Input Wishful Thinking

Future “People” Issues Different Languages Different Cultures Different Time Zones Different Continents

References 1. Gorla, Narasimhaiah and Yan Wah Lam, “Who Should Work With Whom?”, Communications of the ACM, vol.47 no. 6, June 2004, pp79-82. 2. Howard, Alan, “Software Engineering Project Management”, Communications of the ACM, vol. 44 no. 5, May 2001, pp 23-24. 3. McConnell, Steve, Software Project Survival Guide, MicroSoft Press, 1996. 4. Pressman, Roger, Software Engineering: A Practitioners Approach, McGraw Hill Companies, 2005. 5. Tsui, Frank, Managing Software Projects, Southern Polytechnic State University, Jones and Bartlett Publishers, 2004.