Empowering Mobile Sales Force with Variant Configuration at Thompson Creek Dan Pletcher (Thompson Creek) Daniel Naus (ConfigAir) SESSION CODE: MP425

 Mobilize Your SAP Variant Configuration.  Integrate quotations with SAP ECC.  Learn how to run a mobile VC project. LEARNING POINTS

 Use SAP Variant Configuration to automate sales of complex product.  Listen to your users, give them the most productive tool to do their job well. BEST PRACTICES

 Highlight/summarize 3-5 key learning points from the presentation. KEY LEARNINGS

Agenda 2 Project Objective / Team 3 Windingo Mobile App Demo 4 Internal Architecture 5 Project Learnings / Benefits 6 Questions & Answers Introduction of Thompson Creek / ConfigAir 1

Thompson Creek Company Our Mission: Through pride on our company and the relentless pursuit of excellence we create the best customer experience in our industry. We are the window replacement experts customers trust to delight them and make them House Proud® 426 Employees Conduct business within 50 mins of our factory 41,000 Windows YTD 2014

Thompson Creek Revenue

About ConfigAir 11 people, 5 nationalities. Locations in USA, Germany, Czech Republic. Leadership team with 50+ years of SAP VC / IPC Experience. Implementations in automotive, industrial machinery & components, high-tech, wholesale distribution, windows/doors, etc. SAP Mobility partner since SAP Certified since Part of SAP IPC and Web Channel Development Teams. Member of Board of Directors of SAP Configuration Workgroup. Close collaboration with SAP Visual Enterprise. Top talent and experience with latest industry technologies (HTML5, AJAX, Enterprise Java, Objective C, C++). Scrum project methodology for both internal / external projects. Deep SAP VC/IPC Expertise Trusted SAP Partner Technology Credentials

Picture is worth a thousand words © Bombardier Recreational Vehicles

Agenda 2 Project Objective / Team 3 Windingo Mobile App Demo 4 Internal Architecture 5 Project Learnings / Benefits 6 Questions & Answers Introduction of Thompson Creek / ConfigAir 1

 Provide a better customer experience  Reduce time in the home preparing quote for customer.  Provide more accurate quote to the customer  Reduce time from order to cash.  Eliminate Data entry errors when transferring from paper to SAP Problem to Solve

Project Objective  Enable factory representatives to utilize mobile devices in the customer’s home to provide custom product quote and provide electronic customer remodeling agreement for the customer to sign.

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Agenda 2 Project Objective / Team 3 Windingo Mobile App Demo 4 Internal Architecture 5 Project Learnings / Benefits 6 Questions & Answers Introduction of Thompson Creek / ConfigAir 1

Windingo Mobile App Demo

Agenda 2 Project Objective / Team 3 Windingo Mobile App Demo 4 Internal Architecture 5 Project Learnings / Benefits 6 Questions & Answers Introduction of Thompson Creek / ConfigAir 1

ConfigAir Windingo Architecture BACKEND ConfigAir VDE – maintenance of image mappings for both 2D visualization and cstic values. E-COMMERCE ConfigAir Server provides Configuration Abstraction Layer (CAL) Sales Abstraction Layer (SAL) Persistence of configurations Visualization Service (2D / 3D) PDF Document Generation Service ConfigAir Server SAP ECC ConfigAir Visual Dev Env (VDE) WINDINGO iPad App Native iOS application Webservice calls to Configair, SAP ConfigAir Database IPC KB Visualization Rules SAP IPC ConfigAir SAP Windingo Provia SAP CRM

Agenda 2 Project Objective / Team 3 Windingo Mobile App Demo 4 Internal Architecture 5 Project Learnings / Benefits 6 Questions & Answers Introduction of Thompson Creek / ConfigAir 1

Thompson Creek Internal Resources  Project Manager  VC developer – Develop VC models for all product lines  SD developers – Develop New Order Types and Pricing Models  Quality Assurance Testing Lead – Develop and Lead testing  Testing Team – Members from Sales, Purchasing, Manufacturing, Installation External Partners  ConfigAir – Software, installation, and integration Project Core Team

 Use of Windingo  Use of app – 7000 application sessions since mid August.  Recent production use – ~500 SAP production quotes in the last 3 weeks.  Project Learnings  Create well defined model requirements from all parts of the business.  Go live with VC model prior to going live with mobile app.  Do extensive testing and training.  Define a release strategy for bug fixes and upgrades.  User First Impressions  User interface very easy to use.  "Windingo is as smooth as butter"  "This will reduce our overall time in the customer home" Project Learnings / Benefits

Agenda 2 Project Objective / Team 3 Windingo Mobile App Demo 4 Internal Architecture 5 Project Learnings / Benefits 6 Questions & Answers Introduction of Thompson Creek / ConfigAir 1

Contact Information Daniel NAUS CEO, ConfigAir LLC Daniel NAUS CEO, ConfigAir LLC Dan PLETCHER CTO, Thompson Creek Dan PLETCHER CTO, Thompson Creek

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