SOCIAL SERVICES COMPETENCY BASED TRAINING Serving Head Start Community Action Programs and Human Service Agencies Across the Country “1998 OUTSTANDING CREDIT PROGRAM” REGION VII UNIVERSITY CONTINUING EDUCATION ASSOCIATION

A PARTNERSHIP IN WORKFORCE DEVELOPMENT  Head Start Bureau Curriculum development contractor for the Head Start Family Worker Credential Initiative Curriculum aligns with the 2012 Head Start/EHS Relationship- Based Competencies for Staff Working with Families  PORTLAND STATE UNIVERSITY Early Childhood Training Center Graduate School of Education / Counselor Education  TENNESSEE STATE UNIVERSITY Center of Excellence for Learning Sciences Chuck Smith  SSCBT Coordinator Early Childhood Training Center

 Developed at Tennessee State University in 1983 by Barbara Nye and Betty Rasberry  Targeted for Head Start social service staff in the field  Revised and updated in 1985, 1994, 1996, 1999, and 2002  Offered to Head Start programs in Tennessee, the South, Northeast, and Midwest

 30 continuous years of SSCBT training  Over 1000 interns participated in the credentialing program  75% taking college credit or have gone on for a degree  Delivered programs in 9 states and 4 regions

 1150 People entered the SSCBT program  725 Interns earned the SSCBT credential  75 Interns currently in training  Participants from Region X, American Indian/Alaskan Native Head Start programs  Over 70 field mentors involved  693 taking college credit- 64 graduate credit  Over 10 Graduates admitted to the PSU Graduate School of Social Work

 PRE-TEST POST-TEST on each module  THREE WEEKS of classroom instruction and discussion  PORTFOLIO focused on personal and professional development  FIELD OBSERVATION and assessment  ORAL EXAMINATION by a review team following completion of classes, field observation, and portfolio  SSCBT CREDENTIAL offered by Tennessee State University and Portland State University  6 to 9 CREDITS AVAILABLE from TN Board of Regents and PSU School of Education

 “ASK” METHOD: Focus on Attitudes, Skills, and Knowledge to build competence.  SOCIAL WORK VALUE BASE: Philosophy and beliefs to support the development of personal capacity, the respect for self determination, and the creation of social justice; consistent with family support and parent involvement principles  ANDRAGOGY: Learning experiences tailored to the needs, characteristics, and strengths of adult learners.  SOCIAL SYSTEMS: People and things are connected.  CHANGE PROCESS: Wheel of Change

Area 1: Creating a Working Relationship: Foundations for Partnerships Communicating Questioning and Discovering Strengths Extending Empathy Facilitating Group Interaction Working in Home Environments Area 3: Recording and Tracking Specificity Confidentiality Tracking and Evaluating Outcomes: Termination Area 2: Intervening, Supporting, and Problem Solving Partnership Part 1: Interest Needs and Goals Partnership Part 2: Contracting The Partnership Agreement Using Self to Intervene Teaching- Building Skills Utilizing Agency Resources Utilizing Outside Resources Utilizing Groups Supporting and Sustaining Change Module I Skills: Working with People

“I’ve improved my interviewing skills to be sure I focus on strengths. I realize the importance of understanding family systems and doing family mapping.”

Area 2: Motivating Co- Workers Personal Style Attitudes and Values Teamwork and Coordination Program Improvement and Change Area 3: Motivating Customers Managing Behavior Change Promoting Self- Efficacy Providing and Promoting Advocacy and Leadership Area 1: Motivating Self Agency Expectations Self Development: Leadership, Supervision and Mentoring Decision Making Avoiding Burn Out Incentives and Rewards Module II Attitudes: Motivation Through Use of Self

“Most importantly, I got a better understanding of myself, and my feelings about my ‘customers’ -- to keep in mind the cultures and development stages of families.”

Module III Knowledge: Systems and Human Behavior Area 1: Working with Social Systems: Understanding People in Their Environments Economic System and Poverty Connecting with Diverse Families Strengthening the Family System Promoting Family Growth: Literacy and Education Strengthening and Changing Community Systems Area 2: Human Growth and Development Stages of Development Personality Development Maturity and Growth Mental Health Area 3: Coping and Adapting Stress and Anxiety Defense Mechanisms and Self Protection Managing Crisis Situations Worker’s Helping Roles

9 CREDITS AVAILABLE from Portland State University School of Education/Continuing Education- Counselor Education, and the Child and Family Studies Program 6 CREDITS AVAILABLE from Tennessee Board of Regents- AA in Human Services CREDITS ARRANGEMENTS made with other institutions

 Increased Engagement of Families- Family Partnerships  Increased Utilization of Strengths-Based Strategies  Clear and Comprehensive Assessment Reports  Empathetic Responses to Customer Situations  Explicit Use and Teaching of Problem Solving Steps  Measurable Goals Set With Families  Increased Parental Motivation and Self-Efficacy  Enhanced Burnout Prevention Strategies  Promotion of Family and Early Literacy  Promotion of Healthy Family Relationships  Qualitative Research Indicating That SSCBT Participation Contributes to Improved PRISM Outcomes

“I feel it is one of the best social service trainings that Head Start has provided in my 19 years of working for the program.” “Staff members are very pleased with the personal and professional growth.” “This type of experience has to go through your soul as well as your brain.” “I am definitely a better listener and I am recognizing when I am not.”

Contact Us For More Information Chuck Smith, SSCBT Coordinator (503) Early Childhood Training Center Portland State University P.O. Box 751 Portland, OR (503) FAX: (503)