APM Automation Solutions Ltd. Good Installation Practice Guidelines Eran Perlstein, Customer Support Director

Agenda Preparations and documentation Installation by trained personnel Communications Customer expectations Startup and commissioning On-site training May 2011APM Annual International Partners Conference2

Preparations To have a satisfied customer we need to properly plan and be prepared for the installation Start with application approval Fill the Installation Preparation form and having correct drawings Locate the Scanner according to APM’s recommendations May 2011APM Annual International Partners Conference3

Documentation Approving an application starts with the AAF – Application Approval Form AAF Actual and scale drawings of the vessel including optional mounting points Installation Preparation Form (IPF) – containing all the necessary information to fully configure the 3DLevelScannerIPF May 2011APM Annual International Partners Conference4

Installation To be performed by trained personnel Physical mounting must be according to APM’s recommendation Wiring – proper cabling laid based on the wiring environment Power and communications, according to the overall installation and customer requirements Configuration using the 3DLevelManager and the IPF Please use the manuals and technical presentations (inside the conference disk)manuals May 2011APM Annual International Partners Conference5

Communications Both the customer and the installer must understand that bad communications can result in a failed installation Each aspect of the communication infrastructure must be taken into consideration and have full attention from all sides 3DLinkPro for remote connection3DLinkPro May 2011APM Annual International Partners Conference6

Communications RS485 – proper cabling, resistors, Daisy-Chain wiring, grounding, power supply GPRS – SIM card with plan (SMS, data, enough quote, etc.) Convertors – using only APM recommended convertors, or get APM approval for unfamiliar device May 2011APM Annual International Partners Conference7

Customer Expectations Measurements: –Level Maximum and minimum levels of material –Distance Measured from top of transducers –Volume Between empty and full calibration levels –Mass Density and compaction 3D image –visualization of material surface May 2011APM Annual International Partners Conference8

Startups and Commissioning Following proper mounting, wiring, communication and configuration comes the commissioning of the scanner Grades analysis False echoes mapping Following emptying and filling processes Communication using GPRS to the office First installations, call APM for additional overview May 2011APM Annual International Partners Conference9

Customer Training The end-user must understand how to: –Operate the 3DLevelManager and/or the 3DVision –Connect to the 3DLevelScanner –Read the measurements Training should be conducted by official representative of APM May 2011APM Annual International Partners Conference10