Library Web Training & Standards Presentation for Content Developers Library WebOps November 1 st & November 5 th, 2012 Guest speaker: Jonathan Woodcock, CPA

Agenda Staff Training Model –What, Why, How, When –Discussion Library Public Website Development Standards –What, Why, How, When –Discussion WebOps Update

Why Now?

STAFF TRAINING MODEL

Why is it changing? As with LibGuides, while CMS/Drupal frees us from some tasks we have to fit the model, no outliers without cause. In the glorious past Earth Sci, History, Civ Eng Civ Eng - Current Civ Eng may find ourselves squeezing things inEarth SciHistoryCiv Eng squeezingthingsin

Why is it changing? The standards will mean that we can focus on content. We’ll have to do more than pay lip-service to web accessibility. Remember hearing JAWS handle this?this

WCMS: a user's perspective What it does for you: –Simplifies publishing a website so you can focus on the content. –Provides a basis for workflow planning through roles and version control. –Meets minimum technical requirements for accessibility. What it does not do for you: –Create your content. –Make your content useable. –Make your content accessible.

Benefits of trained staff Subject matter experts can be your content generators. Task redundancy (CPA practices a 3-deep model). Websites are part of business communication just as much as phones and . The web is never done.

New training requirements Core competencies for Web Content Maintainers SEW Courses: –Writing for the Web –Effective Web Content Planning –Writing Web Accessible Content –WCMS for Content Maintainers

Effective web content planning Project management for websites. Straightforward, reproducible process. Content is far more work than you think. The web is never done.

Implementation Courses currently offered Benefits to current workflows Requirement for new CMS implementation

Discussion time Additional training Support

LIBRARY PUBLIC WEB STANDARDS

Web standards Standardized best practices Philosophy of web design

Why web standards “In general, standards exist to make things simpler and easier. Isn’t it convenient that most electrical devices in your country use the same electricity supply, and there is a common language for business and daily interactions?”

How the Library standards came to be Commonly-accepted best practices and web development guidelines Campus guidelines Provincial legislation User feedback

The standards Four categories of standards: –Interface Look & Feel –Functionality –Compliance –Help Implementation

Discussion time

WEBOPS UPDATE

Upcoming work Session on Usability and User Needs Assessment Project Early Drupal experimentation New working groups