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Strides Online eRevenue Team Jenna Hague (IL) & Kerry Roberts (MI/IN)

Agenda Role of the Strides Online Lead Participant Experience The Event Management Center Social Media 101 Continued Support Next steps Questions & Answers

The Strides Online Lead Customer Service Act as the first point of contact for office staff and volunteers for community events Generate Excitement Liaise with the eRevenue Team on a regular basis Share online updates with other staff in your office Update and Manage your Strides Online site Use your event’s Facebook page to promote Strides Online and direct followers back to the Strides Online site

Participant Experience Very similar design – Great for our participants! New enhancements Shortened registration process Live Walk-Through This will help answer questions that arise Remember: customer service is the main role of the Online Lead so the more we know, the easier the season will be!

Strides Online Walk-Through or XXXMI or XXXIN

EMC Walk-Through Event Management Center (EMC) (The Strides Online back-end tool for Leads) or XXXmi or XXXin

Promotion & Social Media Top Tip – we need to promote our Strides Online sites to boost activity and revenue Samples and tips will come throughout the season from eRev Campaign Making Strides Facebook Pages Challenges

Continued Support – s The eRevenue Team will be sending out Strides Online update to all Strides Online Leads Each of these update s will include: Current Strides Online Registration and Fundraising numbers Progress to goal data Year over Year data Action Tips New online tools and features

Continued Support – Training We’ll also help keep you trained throughout the season In-Depth Trainings will be scheduled over the next 6 months with timely features according to Strides season

Continued Support – Contacts How to Submit Questions/Requests: eSupport Portals: MI/IN – LSeSupport.org IL – ILeSupport.com Strides Online Resources Page: LakeshoreStridesOnline.org Illinois – Jenna Hague Michigan & Indiana – Kerry Roberts

Next Steps Sign yourself up as a participant for each of your events Add kick-off information to each Event Details Page by June 14 th. “Like” your event’s Facebook Page and ask for Admin rights if you currently don’t have access Check your in-box for the updated Strides Online Manual & Cheat Sheets Schedule a training with the Strides staff and volunteers for your event

Q&A Time Questions?

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