ATUL PATANKAR [ ASUG INSTALLATION MEMBER MEMBER SINCE: 2000 LINDA WILSON [ ASUG INSTALLATION MEMBER MEMBER SINCE: 1999 JUERGEN LINDNER [ SAP POINT OF CONTACT MEMBER SINCE: 1998 [ ] Company Update - Hospira [ Joe Hendricks

[ Real Experience. Real Advantage. Agenda 2  Company  Corporate Technology Environment  SAP Strategy  SAP Business Functions  SAP IT Project Process  SAP Release Management - Charm  SAP Items of Interest

[ Real Experience. Real Advantage. 3 Company “Hospira is a global specialty pharmaceutical and medication delivery company driven by its vision of Advancing Wellness™. “ We provide solutions to help improve the productivity, safety and effectiveness of patient care.  Home Office – Lake Forest, Illinois  Approximately 14,000 employees worldwide  Global market leader for generic injectable pharmaceuticals  Direct presence in 33 countries  Distribution relationships in 50 countries  Products range from generics, biogenerics, oncology products, infusion therapy and medication management systems  Core customers:  Hospitals  Clinics  Long Term and Home healthcare providers

[ Real Experience. Real Advantage. 4 Corporate Technology Environment Sun Solaris and Windows Servers Clustered and Virtual systems Oracle and MS SQL 5 tier landscapes for SAP (Eval, Dev, QA, Staging, Production) Java: 2 Portal, 1 CRM, and 4 Dual Stack landscapes Centralized Instances with Global Presence Almost all SAP systems are Unicode Environments 90% Citrix based SAPGui Custom legacy non-SAP applications Regulated industry with highly controlled SDLC processes (SOX, GXP, HIPA, etc) Clarity (Project Management) ARIS Business Process Modeling HP Quality Center (Automated Testing) ERP 6.0 (FI/SD/etc) TB ERP 6.0 (HCM; Payroll, ESSMSS) BW TB PI 7.0 SAP SCM with LiveCache SAP CRM (Developing) SAP Solution Manager 7 (Charm, Monitoring, Electronic Signatures) SAP Business Objects Gold Client TLE / BizLink NetWeaver CE, Adobe Interactive Forms & Infopath Pilot : AII (Auto-ID) Pilot : MII (Manufacturing Integration and Intelligence) Hyperion

[ Real Experience. Real Advantage. 5 SAP Strategy  SAP products and technologies are architectural standards  Strive to maximize SAP product investments  Deliberate migration from legacy non-SAP applications to SAP  Leverage centralized instances  Provide a global SAP presence  Leverage global templates with localized configuration variations  SAP Unicode compliant  SAP is critical to daily business operations

[ Real Experience. Real Advantage. SAP Business Functions  Finance  Procurement  Material Management  Order To Cash  Sales and Distribution  HR / Payroll  Supply Chain Planning  Sales Opportunities  Business Intelligence and Reporting  CRM - New  Manufacturing - New 6

[ Real Experience. Real Advantage. Planning Initiating Blueprint Quality Cutover Closing SAP IT Project Process Solution, Architecture, Release Planning occurs Funding, and Resources are applied Detail Scope Tech Specs Design Review Funding Check Build Activity Quality Reviews Compliance Reviews Technical Reviews Readiness Checks and Change Management Pilot -Shadow Support Client Surveys Success Metrics Final Project Closure Build To Run Transition and Project Oversight SAP IT Projects A risk profile is created at each project gate as part of our project gating process. Risks are identified based on a set criteria for required documents and best practices.

[ Real Experience. Real Advantage. SAP Release Management - CHARM Hospira was an early adopter of SAP Solution Manager’s CHARM product Change Requests Project Documentation Electronic Signatures Full Transport Control and Deployment Please join us for the CHARM breakout session: Breakout Session :15am to 11:00am The Nuisances of Leveraging SAP CHARM for SAP Release Management Topics include Change Request to Transport Linkage Release Schedules and Project Impacts The role of an SAP CHARM Release Manager

[ Real Experience. Real Advantage. Items of Interest  Full Implementation of Solution Manager CHARM since mid-2008 (Integration of Transports, Change Documents, Project Documentation, Electronic Signatures)  Leverage ARIS integrated with Solution Manager for Business Process Modeling  Leverage HP Quality Center integrated with Solution Manager for automated testing  Early adopter of SAP’s Retrofit Tool during upgrades  Core SAP Systems are fully Unicode compliant  Featured in the Fall 2009 edition of NetWeaver Magazine for our successes in Unicode / ECC6 Upgrades  SAP Enterprise Support Level 1 Certification and exploring Level 2  New IT project gating processes with integrated risk analysis 9

[ Real Experience. Real Advantage. 10 ]  Thank you.