0800 0680 978 CD-ROM –Customer Care DVD Training Package Click here to start programme.

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Presentation transcript:

CD-ROM –Customer Care DVD Training Package Click here to start programme

Main Menu – Customer Care Instructions and Use of DVD Topics and Links to NVQ’s Training Notes DVD Training Notes Questionnaire Answers Handout 1 Handout 2 Handout 3 Handout 4 Staff attendance record Learner evaluation form Trainers evaluation form Certificate Activity 1Activity Activity 2 Contact us Other regis products

Other regis: ctv products DVD Induction Resources (Skills for Care) NVQ’s S/NVQ Resources – Caring Together Assessor Guides Coming Soon!

DVD regis:ctv has developed a whole range of training packages on DVD which come complete with a CDrom which includes: Notes and questionnaires for completion by staff attending, which will provide vital evidence at inspection Record of staff training Evaluation forms Certificate template Cost per title is £ plus VAT Paper version notes are also available to purchase at an additional cost of £10.00 plus VAT per set All orders are subject to VAT and postage and packing

Available Titles Medication Adult Protection Food Hygiene and Safety Infection Control Fire Safety Health & Safety Basic First Aid End of Life Understanding Dementia Customer Care Moving and Handling Supervision and Appraisal for the care Industry Supervision Nutrition and Well-being Mental Capacity Act Care Planning Managing Violence and Aggression

Induction Resources regis: ctv has developed a new Induction package to meet the new Skills for Care Common Induction standards which are to be used from 1 st October New resources are available to purchase NOW! – Call us on Package Contains: Training Manual DVD CD-ROM Learner Portfolio Cost £ VAT (£316.15)

Or the NEW NVQ Assessment Centre service for existing assessment centre organizations or organizations looking to become their own assessment centre. regis: ctv is a City & Guilds and Edexcel approved assessment centre. regis: ctv has access to funding for NVQ learning, please call us for more information regarding available funding in your area or NVQ’s Health and Social Care Level 2 Level 3 Level 4 Assessor Training (A1) Verifier Training (V1) LMIC Award (Leadership and Management in Care Award) Support Services include: Service level from full assessment and verification Verification only using your own work based assessors.

Caring Together regis:ctv and NEC have formed a partnership to develop resources for the current care standards. Assessor/Trainer Toolkits for Level 2, 3 Adult and CYP. £ VAT each Individual workbooks Level 2 £12.50 Level 3 £15.00

Assessor Guide Step By Step Guide to A1 Assessing Candidates Using a range of Methods Step By Step Guide to L20 Support Competence Achieved In The Workplace

Latest Releases Training Packages DVD Supervision and Appraisal for the care Industry Fire Safety Basic First Aid Moving and Handling Food Hygiene & Safety Infection Control Nutrition and Well-being Mental Capacity Act End of Life Understanding Dementia Care Planning Managing Violence and Aggression Knowledge & Skill Set Workbooks Medication Infection Prevention & Control Safeguarding Vulnerable Adults Nutrition and Well-being Dementia End of Life Care Call us or visit our website for information on our latest releases website

Contact us Head office Sussex Business Village, Lake Lane, Barnham, Bognor Regis West Sussex, PO22 0AL TelephoneFax Website

Thank you Any further questions? Any comments regarding the range of resources? Any suggestions on how it they can be improved? Please contact us and let us know Now click to return to main menu