Service Asset

Information Technology Infrastructure Library - Service strategy 1 Key topics covered include service value definition, business-case development, service assets, market analysis and service provider types

Information Technology Infrastructure Library - Service transition 1 Service asset and configuration management

Information Technology Infrastructure Library - Service asset and configuration management 1 Service asset and configuration management is primarily focused on maintaining information (i.e., configurations) about Configuration Items (i.e., assets) required to deliver an IT service, including their relationships.

Information Technology Infrastructure Library - Organizations 1 ISO20000 only recognises the management of financial assets, not assets which include "management, organization, process, knowledge, people, information, applications, infrastructure and financial capital", nor the concept of a "service asset". So ISO20000 certification does not address the management of 'assets' in an ITIL sense.

SAP Solution Manager - Overview 1 Service Asset & Configuration Management

ITIL - Service strategy 1 Key topics covered include service value definition, business case|business-case development, service assets, market analysis and service provider types

ITIL - Service transition 1 # Service asset and configuration management

ITIL - Organizations 1 * ISO20000 only recognises the management of financial assets, not assets which include management, organization, process, knowledge, people, information, applications, infrastructure and financial capital, nor the concept of a service asset. So ISO20000 certification does not address the management of 'assets' in an ITIL sense.

Outblaze - History 1 In 2009 Outblaze sold its messaging assets to IBM, which incorporated them in LotusLive.[ se/26486.wss IBM Announces Intent to Acquire Outblaze's Service Assets], IBM, January 15, 2009Angela Ashenden, [ director.com/blogs/MWD/2009/1/saas_takes_centre_st age_at_lotusph_.html SaaS takes centre stage at Lotusphere], IT-Director.com, January 23, 2009 Since then Outblaze has focused its attention on video and online gaming, smartphone apps, and social network applications.[ Some Outblaze Milestones, Outblaze Web site].

IT as a service - ITaaS is not a cloud service model 1 *They apply the principles of Value Creation, managing Service Assets, and applying Service Structures within the context of their Service Strategy.

Configuration Management (ITSM) 1 In ITIL version 3, this process has been renamed as Service Asset and Configuration Management.

Enterprise asset management - Role of mobility technology in EAM 1 Also, companies have been using mobility to allow their technicians to access EAM information while on-site. Mobile technology lets technicians view more EAM relevant data. As a result of this increased access, technicians are better prepared to service assets when they require maintenance, service, or inspection.

Configuration Management (ITIL) - Service strategy 1 Key topics covered include service value definition, business case|business-case development, service assets, market analysis, and service provider types

Configuration Management (ITIL) - Tools 1 In 1998 Pink Elephant released its PinkVerify assessment service, the 2011 version assesses a software tool against ITIL terminology, definitions, functionality and workflow requirements for the following 15 ITSM processes: Availability Management, Capacity Management, Change Management, Event Management, Financial Management, Incident Management, IT Service, Continuity Management, Knowledge Management, Problem Management, Release Deployment Management, Request Fulfillment, Service Asset Configuration Management, Service Catalog Management, Service Level Management, Service Portfolio Management

For More Information, Visit: m/the-service-asset- toolkit.html m/the-service-asset- toolkit.html The Art of Service