WEST VIRGINIA UNIVERSITY Office of Information Technology OFFICE 365 INFORMATION SESSION

WEST VIRGINIA UNIVERSITY Office of Information Technology OIT OFFICE 365 SUPPORT PORTAL

WEST VIRGINIA UNIVERSITY Office of Information Technology OIT OFFICE 365 SUPPORT

WEST VIRGINIA UNIVERSITY Office of Information Technology PREPARE FOR MIGRATION Conversion starts at 5 p.m. on Friday –Access to GroupWise removed –Most users will have current mail by Monday, but large mailboxes may continue to migrate through the week. Review top 10 items to complete before the migration! –

WEST VIRGINIA UNIVERSITY Office of Information Technology WHAT WILL MIGRATE 1. messages (except in Trash, or 25 MB in size or larger)25 MB 2.Calendar items 3.Archived items (Only if opt-in survey was completed!)opt-in survey 4.Personal Address Books 5.Tasks 6.Reminder notes 7.Message categories 8.Proxy rights* 9.Shared folders* 10.Shared Address books

WEST VIRGINIA UNIVERSITY Office of Information Technology WHAT WILL NOT MIGRATE 1.Signatures 2.Rules 3.Messages 25 megabytes in size or larger 4.Frequent Contacts 5.Hyperlinks within messages (typed-out URLs can remain, but are not clickable) 6.Extended address book fields (some fields, such as birthdays, may not migrate if they were used) 7.Archived items (if opt-in survey was not completed) 8.Junk Mail Handling lists 9.Messages in the GroupWise Trash

WEST VIRGINIA UNIVERSITY Office of Information Technology POST MIGRATION Review top 10 post migration items! Remove old mobility account and connect with new account Post migration drop-in session on Tuesday after go live for mobility questions or general how-to questions

WEST VIRGINIA UNIVERSITY Office of Information Technology GENERAL ITEMS Voice mail integration will continue for existing users –You will need to periodically log into your voice mail box with your phone and save or delete the voice messages. –The copies of the messages that are sent to your Office365 address are separate copies and are not tied back to the voice mail system. –Any requests for new activation of this service should be made via the OIT Service Desk

WEST VIRGINIA UNIVERSITY Office of Information Technology GENERAL ITEMS Archives, if requested, will be migrated the week after go live. – A new folder named ‘GroupWise Archive’ will appear in your main folder list when the items are migrated.

WEST VIRGINIA UNIVERSITY Office of Information Technology SUPPORT Check Enter ticket to or 293- Online help is available within the Microsoft products Remember that you are resources to each other! Help your neighbor

WEST VIRGINIA UNIVERSITY Office of Information Technology OFFICE 365 DEMO

WEST VIRGINIA UNIVERSITY Office of Information Technology OUTLOOK 2013 CLIENT OR WEBAPP? Departmental decision –Both have strengths & weaknesses –Do not share exact functionality or options Tablets (Windows and iPads) purportedly do best with web app access

WEST VIRGINIA UNIVERSITY Office of Information Technology OFFICE 365: OUTLOOK WEB APP GUIDE _webapp.pdfhttp://oit.wvu.edu/office365/files/2013/07/outlook _webapp.pdf

WEST VIRGINIA UNIVERSITY Office of Information Technology OFFICE 365 DEMO URL: outlook.com/mail.wvu.eduoutlook.com/mail.wvu.edu –All common Windows and MAC browsers work See “Supported Browsers” link on OIT O365 site –ENABLE pop-ups for Outlook

WEST VIRGINIA UNIVERSITY Office of Information Technology OUTLOOK WEB APP