23 March 2010 Financial Sector Deepening Trust FinScope 2009

FinScope – scope of survey 2006 survey: first nationally representative financial consumer perception survey Sample size 4, survey: regionally as well as nationally representative Sample size 7,680

Nationally representative sample

Demographics, Education & Income

Population pyramid: age & gender

Demographics female – male adult population

Demographics urban – rural population

Demographics urban – rural female / male based on the national estimates for 2009

Highest level of education reached

Source of income Respondents with more than one source of income could choose multiple answers

Access Strand

Access Strand Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure

Access Strand - detailed Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure

Access Strand – detailed urban/rural Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure

Access Strand – detailed urban/rural (absolute numbers) Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure

Access to finance of income source

Regions with more than 14% of their population formally included

Regions with 70% or more financially excluded

The excluded by age groups 2006 and 2009

Landscape of access Transactions Insurance Credit Savings

Banking outreach Percentage change (reference 2006) Number of people currently banked in 20061,467,815 Number of people currently banked in 20091,951,31033% Number of people previously banked in ,792 Number of people previously banked in ,98622% Number of people never banked in ,621,136 Number of people never banked in ,262,202-7% Total adult population in ,365,808 Total adult population in ,349,43210%

Movement in adult population who use banks

Reasons for never applying for a loan Multiple answers possible

Reasons for not having savings and investment products

Reasons for not having a bank account

Financial literacy 2009

Over 70% of the adult population wants to be educated or informed about…

Education and level of financial access are closely correlated

Insurance

Reasons for not having an insurance product

SACCOS membership

Informally included ROSCA: Rotating Savings & Credit Association ASCA: Accumulating Savings & Credit Association

Reasons for not belong to any informal savings group or society

Adult Tanzanians who save with and borrow from friends & family

Informally served adult Tanzanians who save with and borrow from friends & family

Mobile phones

Mobile phone usage by region

23 March 2010 Financial Sector Deepening Trust THANK YOU!