TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Triple Point Technology Integrated Bulk Terminal Management Steve Maxwell VP Coal & Mineral Supply Chain Solutions

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Bulk Terminal Operating Challenges  Increasing but variable seaborne market demand  Productivity, asset utilization and margin pressures  Growing customer expectations  Stricter safety, environmental and security standards  Increasingly complex supply chains and logistics

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Key Industry Trends  Best practice and business process standardization  High visibility terminal performance management  Managing the network, not the node  Empowering customers and communities  Increasing asset utilization  Managing the exceptions, not the norm  Reduced planning cycle times  Growth enablement

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM What is Integrated Bulk Terminal Management? A holistic approach to terminal operations management, enabled by integrated information systems, business processes and people “In this battle for a growing but increasingly demanding market, the winners will be ports that can achieve high performance… that manage terminal performance holistically…. and provide terminal operations with agility.” Accenture

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Key Benefits of Integrated Bulk Terminal Management  Increased resource utilization  Increased growth in terminal throughput  Reduced demurrage and transportation penalties  Management of commodity quality  Increased staff efficiency  Visibility through real time accurate information  Improved information workflow and stakeholder self service  Reduced operational security and compliance risk  One version of the truth

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM The Bulk Commodity Supply Chain Terminal operations are impacted by many stakeholders and resources:

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Complex Data Management How can terminal managers cope with the data exchanges?

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM The Role of Information Management in Bulk Terminals  Efficiently manage business processes across a diverse group of stakeholders  Ensure all stakeholders supply and receive information which is vital to terminal operations  Record and exchange very large data volumes Integrated terminal management can only be achieved through the use of integrated information systems.

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Examples of Integrated Business Processes  Bulk commodity inventory management  Vessel voyages and cargo parcel management  Berth, hatch and stockyard planning  Equipment, route and task/job management  Intermodal transportation management  Terminal vessel nomination, vetting and acceptance  Shipper/customer instructions on cargo handling  Shipping documentation generation

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM What are the Dangers of Using Spreadsheets?  Data entry errors  Inadequate data capacity and scalability  Lack of integration and automation  Siloed data not supporting multiple concurrent users  Poor security and access control  Significant compliance risk and lack of auditability

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Best Practice Integrated Bulk Terminal Systems

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Best Practice Integrated Bulk Terminal Systems

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Best Practice Integrated Bulk Terminal Systems

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Best Practice Integrated Bulk Terminal Systems

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Best Practice Integrated Bulk Terminal Systems

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Best Practice Integrated Bulk Terminal Systems

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Best Practice Integrated Bulk Terminal Systems

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Conclusions  Bulk terminals are under increasing operating pressures  Terminal operations are the hubs of bulk commodity supply chains  Multiple stakeholders impact the efficiency of a bulk terminal  Integrated business processes and management are essential  Need to establish platforms for high performance operations  Information systems are the technology enabler  Triple Point Technology is the leader in integrated bulk terminal information systems

TRIPLE POINT TECHNOLOGY | WESTPORT | PARSIPPANY | HOUSTON | QUÉBEC CITY | SAO PAULO | LONDON | GENEVA | VIENNA | CAPE TOWN | JOHANNESBURG | PUNE | CHENNAI | SINGAPORE | NEWCASTLE | TPT.COM Questions