 What is Standard Work?  Types of Standard Work?  How to create Standards?  Simulation exercise

The creation of standardize work initially began with the invention & the eventual perfection of interchangeable parts. History Points: Early Venetian craftsmen understood the benefits of standard or interchangeable parts when building ships of war. Eli Whitney, famous for the cotton gin perfected the concept of interchangeable parts when he designed and built muskets for the U.S. army.

 Standard work: It is the proclamation of the most waste free procedure, through the best combination of people and equipment.

 Consistent process gets consistent results.  Repeatability and reliability lead to continuous improvement.

 Consistent quality  Easier to learn a new position  Easier to train new people  Reduces cost  Provides a baseline for improvement  Your expertise and experience is reflected in the standard  Everyone is involved in choosing “one best method”

 Those based on authority, custom, or consensus that continually evolve over time.  Those based on scientific data or experience that change, but more slowly.  Those based on technical specifications that tend to remain constant.

 Done after the process has been “value- added” and “improved”.  Capture and utilize the “best” method to maintain the “value-added” process steps.  Make it with user-friendly language, pictures, or symbols to communicate the standard.  Build in quality, safety, and expectations into the work

 People will continually think of ways to improve the way they do their work, so…..  The culture must support creative problem solving if standardization is to be achieved and flexibility of standard work is to be possible.

 Standardize procedure for applicant interviews  Standardize checklist for new employee orientation

Simulation

 One -- data collector  Four to Five-- workers

Key MeasureSession 1Session 2Session 3 Time (group average) Quality (total defects)

 Using the plain paper  Each worker constructs 5 planes  Data collector  How much time did each worker take to make the 5 planes? Record the average in Session 1  Count how many of the planes do not look like the picture. These are defects! Record the total. Be very critical !  Oh by the way --- it has to look like this

 Lets try this again --- Data Collector distribute 5 sheets to each worker of lined paper.  Construct five airplanes following the instructions provided and new sheets.  Data collectors --- record the time information under session 2. Remember the planes must look like

 Lets try this one more time --- Data Collectors pick up the Lined and numbered sheets and distribute 5 sheets to each worker.  Construct five airplanes with improved sheets and the following pictures.

 Symbols, checklist, simple language  Use pictures where possible  Color codes  Same location  Audits