Board Meeting May 31, 2012

May 31, 2012 Board Meeting The mission of Louisiana One Call is to support the protection of our members’ facilities, the public, and the environment by providing excellent damage prevention services in a cost-effective manner.

Welcome, Remarks, Introductions... Mr. Charles Nelson The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States. This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

Agenda May 31, 2012 Call to Order Consent Agenda Financial Report Adopt Annual Meeting Minutes and March 22, 2012 Board Meeting Minutes Adopt Corporate Bylaws Proposed Amendments Review Governing Policies President’s Report New Business Executive Session Closing Remarks Adjourn

Consent Agenda Membership Report

Consent Agenda Top 10 Calls By Parish April 2012

Consent Agenda Nature of Work April 2012

Consent Agenda Top 3 Parishes By Nature of Work April 2012

Consent Agenda Top 3 Parishes Update % April 2012

Consent Agenda # Of Calls By Type Of Caller April 2012

Consent Agenda Forestry/Logging Ticket History 2006-Apr 2012

Consent Agenda % 2003/2004/2005/2006/2007/2008/2009/2010/2011/Apr 2012

Consent Agenda % I-TIC 2004/2005/2006/2007/2008/2009/2010/2011/Apr 2012

Consent Agenda I-TIC Locate Requests

Consent Agenda 811 Percentage

Consent Agenda Motion to Adopt Membership Report General Manager’s Report Forestry/Logging Ticket History

Financial Report Financial Overview... Mr. Charles Carney & Mr. Paul Blouin

Financial Overview Budget Versus Actual April 2012

Financial Report April 2012 Total Current Assets... Mr. Paul Blouin

Louisiana One Call Total Current Assets Annual History NOTE: One Call Locates closed February 2011; March 2, 2011-$571, was moved to Louisiana One Call Expense Account ($228,605.45) and Capital Account ($342,908.18).

Louisiana One Call Total Current Assets Dec Dec 2012

Louisiana One Call Total Current Assets 2000 – April 2012

Accounts Receivable January 2011 – December 2011 Amount Billed 250, , , , , , , , , , , ,281 Amount Rec’d 250, , , , , , , , , , , ,574 % Outstanding 0% 0% 0% 0% 0% 0% 0%.02%.02%.05%.04%.38%

Accounts Receivable January 2012 – December 2012 Amount Billed 220, , , ,558 Amount Rec’d 219, , , ,475 % Outstanding.24%.56% 2.41% 40.11%

Financial Report Estimated Call Volume... Mr. Paul Blouin

Louisiana One Call Est vs Act-Incoming 2011/Apr 2012 MONTHLY +5% +8% +10% -6% -3% +2% -12% +2% % -14% -19% +2% -1% -2% -9% YTD -17.1%

Louisiana One Call Est vs Act-Outgoing 2011/Apr 2012 MONTHLY +5% +7% +5% -6% -5% +3% -15% +1% -2% -23% -15% -23% +2.3% -2% -6% -10% YTD -14.6%

Louisiana One Call Incoming Call Volume Through April 2012, Incoming Call Volume is 17.1% below 2011

Louisiana One Call Outgoing Call Volume Through April 2012, Outgoing Call Volume is 14.6% below 2011

May 31, 2012 Board Meeting Adopt Annual Meeting Minutes Adopt March 22, 2012 Board Meeting Minutes

Adopt Corporate Bylaws Proposed Amendments Mr. Paul Blouin & Board of Directors –Discussed Proposed Amendments to Bylaws Jul & Sep 2011 and Jan/Feb/Mar –Agreed to Proposed Amendments to Bylaws for letter to be sent to members for notification of amendments Mar 22, –Letter with Proposed Amendments to Bylaws mailed to members Apr 12, 2012 –Bylaws Proposed Amendments to be adopted at the May Board Meeting.

May 31, 2012 Board Meeting Review Board Governing Policy Review Board Governing Policy

President’s Report One Call Concepts Contract Renewal –Expiration December 2012

President’s Report LA Damage Prevention Summit Update Spring SOCS Meeting Update July Planning Session –Perdido Beach Resort…Orange Beach, AL –July –19 th Check in/Reception 7:00p.m. –20 th Breakfast 8:15a.m. Planning Session 9:00a.m. – 5.00p.m. Lunch 12:00p.m. – 1:00p.m. Dinner Cruise 6:00p.m. – 8:00p.m. –21 st Breakfast 8:15a.m. Board Meeting 9:00a.m. – 12:00p.m. Lunch after meeting/Paul will decide where Voyagers in hotel 6:00p.m. – 9:00p.m. –22 nd Check out

May 31, 2012 Board Meeting New Business –Legislative Update –Board Committee Reports

May 31, 2012 Board Meeting Executive Session

May 31, 2012 Board Meeting Closing Remarks... Mr. Charles Nelson

May 31, 2012 Board Meeting Adjourn