PRACTITIONER SESSIONS: Preconference Workshop on Culture Diagnosis and Intervention Dan, Levi, Chris Cancialosi, Bill Mobley

Identify and apply specific practical tools and methods for measuring the culture of organizations Evaluate and account for contextual factors when designing organizational culture interventions and interpreting the results Describe the role and value of evaluating and understanding organizational culture, as applied toward different strategic business imperatives, to executives and other key stakeholders Compare and contrast some of the unique considerations of doing culture diagnosis and intervention in different global contexts Culture Diagnosis and Intervention! Learning Objectives

Sections Matrix Section Business Imperatives Global ContextDiagnostic Tools D. DenisonCreating High Performance Organizations Global Application Habits/Routines Diagnostic Culture Model and Process C. CancialosiTurning around Safety and Operational Reliability Case from the “West” (MTA of NYC) Interviews Focus Groups Culture Surveys Team Assessments cultureDig W. MobleyLeading a Successful ‘Spinoff’ Case from the “East” (SOE China) Interviews Culture Surveys Leader Assessment