Seek Perfection... Capture Excellence Congeniality versus Collegiality: Engaging in Critically Important Conversations

Seek Perfection... Capture Excellence Conversations & Teamwork  Effective communication is an essential component of a high-performing teams  Acknowledge and accept differences  Focus on the RIGHT work  Has respectful but difficult conversations

Seek Perfection... Capture Excellence Comparisons Congeniality Harmonious Similar tastes Agreeable “low-risk conversations” Collegiality Sharing Best Instructional practices Candid Compassionate truthfulness

Seek Perfection... Capture Excellence Difficult conversations

Seek Perfection... Capture Excellence Navigating Difficult Conversations  Keep emotions out of it  It is not personal…even if it seems that way  Focus on the facts – assumptions are dangerous  Assume positive intent  Actively listen  Pay attention to non-verbal communication

Seek Perfection... Capture Excellence Final Thoughts Collegiality and congeniality allow for healthy conflict and open the doors for learning and achievement