Introduction to Business © Thomson South-Western ChapterChapter Business and Technology Computer Systems Business Applications of Technology Other Technology Issues 11

Introduction to Business © Thomson South-Western Chapter 11 Slide 2 LESSON 11-1 Computer Systems Goals Identify the main elements of a computer system. Describe input devices and processing activities. Explain computer storage media and output types.

Introduction to Business © Thomson South-Western Chapter 11 Slide 3 Key Terms computer system hardware software computer network central processing unit (CPU) program computer language operating system software application software

Introduction to Business © Thomson South-Western Chapter 11 Slide 4 ELEMENTS OF A COMPUTER SYSTEM Input Processing Memory and storage Output

Introduction to Business © Thomson South-Western Chapter 11 Slide 5 COMPUTER NETWORKS Global computer network (Internet) For accessing the World Wide Web For exchanging Local computer network (intranet) Functions like a typical Web site Used to share information within an organization

Introduction to Business © Thomson South-Western Chapter 11 Slide 6 INPUT AND PROCESSING Input: getting started Processing: making things happen Word processing Desktop publishing Database software Spreadsheet software Presentation software

Introduction to Business © Thomson South-Western Chapter 11 Slide 7 MEMORY AND OUTPUT Memory and storage: saving for later Output: obtaining results

Introduction to Business © Thomson South-Western Chapter 11 Slide 8 >> C H E C K P O I N T List the four main elements of a computer system. What are common input devices? How do internal and external memory differ?

Introduction to Business © Thomson South-Western Chapter 11 Slide 9 LESSON 11-2 Business Applications of Technology Goals Describe the components of a management information system (MIS). Identify computer applications in service industries. Discuss e-commerce activities.

Introduction to Business © Thomson South-Western Chapter 11 Slide 10 Key Terms management information system (MIS) computer-assisted instruction (CAI) e-commerce

Introduction to Business © Thomson South-Western Chapter 11 Slide 11 MANAGEMENT INFORMATION SYSTEMS Gathering Data Analyzing Data Storing Data Reporting Data Government AccountingInventory Customers Sales

Introduction to Business © Thomson South-Western Chapter 11 Slide 12 COMPONENTS OF AN MIS Gathering data Analyzing data Sorting data Reporting results

Introduction to Business © Thomson South-Western Chapter 11 Slide 13 DATA SOURCES External data sources Internal data sources

Introduction to Business © Thomson South-Western Chapter 11 Slide 14 THE MIS IN ACTION 1. 1.Identify the information needs of the organization Obtain facts, figures, and other data Process, analyze, and organize data in a useful manner Distribute information reports to those who make decisions Update data files as needed.

Introduction to Business © Thomson South-Western Chapter 11 Slide 15 TECHNOLOGY IN SERVICE INDUSTRIES Public service Education Health care Financial services

Introduction to Business © Thomson South-Western Chapter 11 Slide 16 E-COMMERCE E-commerce refers to conducting business transactions using the Internet or other technology.

Introduction to Business © Thomson South-Western Chapter 11 Slide 17 TYPES OF E-COMMERCE Business-to-Consumer (B2C) Business-to-Business (B2B) Consumer-to-Business (C2B) Consumer-to-Consumer (C2C)

Introduction to Business © Thomson South-Western Chapter 11 Slide 18 E-COMMERCE MATRIX

Introduction to Business © Thomson South-Western Chapter 11 Slide 19 E-COMMERCE ACTIVITIES Providing product information Promoting a company Selling online Conducting market research Making payments Obtaining parts and supplies Tracking shipments

Introduction to Business © Thomson South-Western Chapter 11 Slide 20 GLOBAL E-COMMERCE Importing and exporting Videoconferencing

Introduction to Business © Thomson South-Western Chapter 11 Slide 21 >> C H E C K P O I N T What are the four components of a management information system? What service industries make extensive use of computers?

Introduction to Business © Thomson South-Western Chapter 11 Slide 22 LESSON 11-3 Other Technology Issues Goals Explain workplace uses of technology. Identify home and personal applications of technology. Discuss social concerns related to technology.

Introduction to Business © Thomson South-Western Chapter 11 Slide 23 Key Terms robotics artificial intelligence (AI) expert system computer-aided design (CAD) telecommuting piracy computer virus

Introduction to Business © Thomson South-Western Chapter 11 Slide 24 WORKPLACE TECHNOLOGY Robotics Expert systems Computer-aided design (CAD) Telecommuting

Introduction to Business © Thomson South-Western Chapter 11 Slide 25 HOME AND PERSONAL TECHNOLOGY School and homework Home robotics Household record keeping

Introduction to Business © Thomson South-Western Chapter 11 Slide 26 SOCIAL CONCERNS OF TECHNOLOGY Employment trends Health concerns Computer crime Privacy concerns

Introduction to Business © Thomson South-Western Chapter 11 Slide 27 >> C H E C K P O I N T What types of technology tools are available to students? How is computer-aided design (CAD) used by businesses? How do companies suffer from software piracy?