What does this phrase mean to you?

A process that helps families to build skills, become more self sufficient, and expand their support network while working with an assigned staff person who will help them to achieve their identified goals.

 Non case management families are enrolled in the program.  But they do not have an assigned staff who is working with them on a case plan.

What does case management look like in your program?

Decide on 3 next steps your county will take to refine its case management process. What? Who? By when?