1 Redefining Leadership Through Diversity Monitor Company What motivates the different individuals profiled in the case to take a leadership role around diversity How do they define diversity? Are there conflicts between these definitions & the goals they engender

2 Monitor Company Can the Monitor culture and value system accommodate diverse styles of learning and leadership without sacrificing it distinctive identity?

3 The Pluralistic Leader Participative versus Pluralistic – New attitudes & skills are required to lead – Effective managers empower employees – Effective leaders go beyond basic competencies & must be to inspire employees – visibly committed to creation of culture of diversity – Moving beyond current models of participative – leadership

4 The Pluralistic Leader Pluralistic Leadership Characteristics – Vision & values that recognize & support diversity within the organization – Ethical commitment to fairness & the elimination of all types of workplace discrimination. – Broad knowledge & awareness regarding the primary & secondary dimensions of diversity & multicultural issues.

5 Creating the Culture of Diversity The culture of diversity is an institutional environment built on the values of fairness, diversity, mutual respect, understanding, & cooperation; where shared goals, rewards, performance standards, operating norms, and a common vision of the future guide the efforts of every employee & manager.

6 Creating Organizational Cultures that Value Diversity Blueprint for creating this culture & actions – Phase 1: Setting the Stage – Acknowledging the fundamental difference between equal employment opportunity & valuing diversity. – Endorsing the value of diversity at the top & communicating this throughout the organization.

7 Creating Cultures that value Diversity Phase 2: Education & change Implementation – Providing awareness education to minimize culture clash & improve work relationships. – Enlisting support for change from employees at all organizational levels. – Diversifying work groups & decision-making groups.

8 Creating Cultures that Value Diversity:Phase 2: Education Creating benefit plans that reflect diverse employee priorities Tying individual & group rewards to consistent behavior that values diversity. Creating structures to support organizational change. Developing coaching & tutoring mechanisms to enhance individual & group effectiveness.

9 Creating Cultures that Value Diversity: Phase 3: Maintenance Periodic cultural audits. Periodic employee opinion surveys. Annual survey feedback for managers Awareness training. Continuous monitoring of recruitment, hiring, development, & promotion trends.

10 The Pluralistic Leader Characteristics The Pluralistic Leader Characteristics Openness to change based on diverse input & feedback about personal filters & blind spots. Mentor & empowered of diverse employees Ongoing catalyst & model for individual & organizational change.

11 Redefining Leadership Through Diversity and Exercise Pre-Class Assignment Identify an individual (or individuals) who, in their opinion, has demonstrated leadership trough/around diversity & be prepared to explain why you selected him or her. Reflect upon how they suspect this individual would answer the following questions

12 Redefining Leadership Through Diversity (Or, if feasible, students could actually interview individuals whom they have identified as leaders in this area) – Why did you choose to take a leadership role around diversity? – What special abilities/skills & personal characteristics enable you to be effective in this kind of leadership role?

13 Redefining Leadership Through Diversity What are the personal characteristics that hinder an individual’s ability to be effective in this role? What risks did you take when you took on such a role? What rewards have you seen?