A udited F inancial R esults for the year ended 31st March 2009

2 KEY INDICATORS [Rs. Crore] F.Y. Growth[%] Quarter Growth[%] Mar’08Mar’09 Total income Total expenses Operating Profit [14.24] Exceptional items Profit on sale of properties Provision for wage revision Business Operating Profit Provisions [7.03] [29.03]

3 KEY INDICATORS [Rs. Crore] F.Y. Growth[%] Quarter Growth[%] Mar’08Mar’09 Net Profit % Business Net Profit [excl. exceptional items] EPS [Rs.] [non annualized] Return on Assets [Annualized] - %

4 KEY INDICATORS [Rs. Crore] % Growth over Mar 08 Aggregate Deposits Inter Bank Deposits [3.82] Total Deposits Gross Advances Investments Gross NPA Ratio [%] Net NPA Ratio [%] CRAR [%] Basel I CRAR [%] Basel IIN.A12.07

5 NET INTEREST INCOME [Rs. Crore] Growth [%] Quarter Growth [%] Mar ’ 08Mar ’ 09 Interest Income Advances Investment Inter Bank [13.65] Others [50.75] Interest Expense Deposits Others Net Interest income [NII]

6 NON INTEREST INCOME [Rs. Crore] Growth [%] Quarter Growth [%] Mar 08Mar 09 Commission Profit from Securities [39.66] Profit from sale of Properties / F&F [0.62] Forex Exchange Process fee Incidental charges Recovery in written off advances [12.29] [36.29] Other Misc [14.23] [57.70] Total non interest income [10.04] [8.31]

7 OPERATING EXPENSES [Rs. Crore] Growth [%] Quarter Growth [%] Mar 08Mar 09 Staff Expenses Insurance Postage/Telephone Printing/Stationery [3.87] [0.81] Depreciation [8.86] [21.43] Lighting Rent & Taxes Advertising [22.55] Auditors Fees [2.49] [0.43] Repairs/Maintenance [41.40] Core Banking Solution [7.27] [35.00] Other Expenses Total Expenses

8 PROVISION & CONTINGENCIES [Rs. Crore] Quarter Mar 08Mar 09Mar 08Mar 09 Non Performing Loans Tax expense[42.17]118.77[128.33]25.24 Investment Depreciation Standard Assets78.18[54.78]78.16[1.65] Other provisions[0.94] Total Provisions

9 RESOURCES [Rs. Crore] % growth Current Deposits Savings Deposits Term Deposits Aggregate Deposits CASA [%] Inter Bank Deposits [3.82] TOTAL DEPOSITS Borrowing [86.79]

10 RESOURCES

11 DEPLOYMENT [Rs. Crore] Growth over Mar 08 Gross Advances Priority Sec. Advance Agriculture Others PS credit to NBC [%] Retail Credit S.M.E CD Ratio [%] Gross investment

12 TREASURY [Rs. Crore] Growth over Mar 08 SLR Investments Non-SLR Investments Total Investments Of which HFT [0.97%] [0.84%] 3.68 AFS [15.60%] [19.85%] HTM [83.43%] [79.31%] AFS / HFT Duration [modified] Portfolio Duration [modified]

13 DEPLOYMENT [Rs. Crore]Mar 08Mar 09 Growth [%] [y on y] Net Advances Net Investments

14 CAPITAL ADEQUACY [Rs. Crore] Tier I capital Tier II capital Total capital funds Total RWAs CRAR – Basel IIN.A12.07 CRAR Core – Basel IIN.A.6.76 CRAR – Basel I CRAR Core – Basel I Net Worth

15 ASSET QUALITY [Rs. Crore] Gross NPA Net NPA Gross NPA Ratio [%] Net NPA Ratio [%] NPA Provision Provision coverage

16 ASSET QUALITY

17 ASSET QUALITY [Rs. Crore] Mar 08 [FY] Mar 09 [FY] Variation [%] Gross NPA Opening Balance Less: Cash recoveries Upgradations Write off [14.37] Total Reductions Add: Slippage & Debit Operations Closing Balance

18 FINANCIAL RATIOS [cost/yield] [Quarter] Mar’08Mar’09Mar’08Mar’09 Cost of Deposits [%] Cost of Funds [%] Yield on Advances [%] Yield on Investments with POSOI [%] Yield on Investments without POSOI [%] Yield on Funds [%]

19 FINANCIAL RATIOS [Quarter] Mar’08Mar’09Mar’08Mar’09 Int. Income as %age to avg. working funds Non Int. Income as %age to avg working funds Int. spread as %age to avg working funds (NII/Avg. Gross Assets) Operating Profit as %age to avg working funds Net Interest Margin [%] [NII / Income generating assets on average basis] Net Interest Margin [%] [NII / Income generating assets on bal. sheet date]

20 FINANCIAL RATIOS [Quarter] Mar’08Mar’09Mar08Mar09 Earning Per Share Rs. [non-annualized] Cost Income Ratio [%] Cost Income Ratio [%] without wage provision Return on Assets [%] [annualized] Return on Equity [%] [annualized] Profit Per Branch [in Rs. Lacs] [annualized] Profit Per Employee [in Rs. Lacs] [annualized]

21 FINANCIAL RATIOS Coverage Ratio [%] Book Value Rs. [including Revaluation Reserve] Book Value Rs. [excluding Revaluation Reserve] Gross Business Per Branch [in Rs. Crore] Gross Business per Employee [in Rs. Crore]

22 The Bank has opened 26 new branches taking the total number of branches to The Bank is further planning to open 100 new branches during the year. During the year 50 branches had obtained ISO 9001:2000 certification increasing the tally of ISO certified branches to 337. The Bank has entered into a co-branding tie up arrangement for issuance of Credit Card with State Bank of India. NEW INITIATIVES AND THRUST

23 The Bank in its pursuit of lending to Corporate / SME is planning to open four Corporate Business Branches [CBBs] in Metro cities. The Bank in its continuous endeavour of providing better customer service has constituted a Standing Committee on Customer Service headed by the Chairman & Managing Director. The Bank is in the process of centralising all its back-office operations to enable branches to be more customer centric and growth oriented. NEW INITIATIVES AND THRUST

24 NEW INITIATIVES AND THRUST — Technology Dena Garima – Bank’s Core Banking initiative gained momentum with rolling out of 498 branches during the year , taking the tally to 606 branches covering 293 centers and 26 states / union territories. As on date 654 branches are under Core Banking. All the branches of the Bank are computerized and 99.80% of Bank’s business is conducted through technology based solutions. A total of 387 ATMs have been installed as on 31st March 2009 all over the country. Out of these ATMs, 284 are Onsite and 103 are Offsite covering more than 260 centers. The Bank has launched Dena International Gold Debit Card to NHI customers with Visa affiliation. The Bank is offering host of other techno enabled products viz. Mobile banking, Tele banking, Dena Billpay, e-payment of indirect Taxes and RTGS/ NEFT etc.

25 The Bank has tied up with Life Insurance Corporation for providing life insurance cover to tractor loan accountholders under Mortgage Redemption Insurance Scheme. Bank has tied up with National Bulk Handling Corporation (NHBC) for providing financial assistance to farmers and others against pledge of warehouse receipts issued by NHBC. Bank has opened Credit Counseling Center at Himatnagar, Palanpur, Mehsana, Bhuj in the state of Gujarat and Silvassa in the UT of Dadra & Nagar Haveli. The Bank had facilitated formation of 289 new farmers club during the year taking the total no. of farmers club at Dena Singhali Farmers Club promoted by our Mahuda Branch of Kheda Dist in Gujarat has received the National Award from the Hon’ble Union Finance Minister as the best performing Farmers Club in Gujarat NEW INITIATIVES AND THRUST — Priority Lending

26 Recruitment process for 553 officers (including specialist officers) for the year was completed in the last week of Dec’ 08. Written Test for 1289 clerical cadre post was held on 8th March, 2009 at 11 centers across the country. Result of the same is likely to be declared in the month of Apr/May employees have undergone training during Jan-Mar’09 in various thrust areas like Credit, CBS, Retail, NPA, SME, HR etc. at both in-house through STCs/DIIT/Sir SPBTC and through outside training agencies (both in India & Abroad). Bank ensures to provide training to all employees to update and sharpen their skills. Bank recognises the efforts of outstanding achievers and encourages by suitable awards. NEW INITIATIVES AND THRUST — Human Resources Development

27 The Bank has set up Rural Development & Self Employment Training Institute [RUDSETIs] at Himmat Nagar, Bhuj & Mehsana for imparting training to unemployed rural youth & women. Over 3530 rural youth/women have already been imparted training by these RUDSETIs. The Bank is continuing to sponsor education og girl students in the villages served by the Bank under Laxmi Shiksha Protsahan Yojana and so far provided scholarships to 1603 girl students under the scheme. Under the Agriculture Debt Waiver & Debt Relief Scheme 2008, the bank has granted debt waiver of Rs crore covering farmers. Further, Bank has provided debt relief of Rs crore benefitting farmers. NEW INITIATIVES AND THRUST — Corporate Social Responsibility

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