How can IT help you today?

Agenda Why Do You Care? What Are The Risks? What Can You Do? Questions? How can IT help you today? 2

Why Do You Care? Do you have a computer? have a cell phone? have children? use social media? bank online? shop online? How can IT help you today? 3

What Are The Risks? At home: Cyber criminals Identify theft At work: Hacktivists Terrorists Nation States How can IT help you today? 4

How are you attacked? Malware Keystroke loggers Root kits Botnets Banking malware Phishing Vishing Social engineering Wardriving How can IT help you today? 4

What Can You Do? Krebs’s 3 Basic Rules for Online Safety 1. If you didn’t go looking for it, don’t install it! 2. If you installed it, update it. 3. If you no longer need it, remove it. Read the full article at: How can IT help you today? 5

What Can You Do? Preventing Intrusions 80-85% of cyber intrusions that the US-CERT responds to could have been prevented by implementing the following: Application White Listing Patching applications Patching OS Restrict Administrative Privileges Network segmentation and segregation into security zones How can IT help you today? 7

What Can You Do? Don’t run as local administrator Don’t open s you didn’t solicit NEVER click links in or open attachments unless you KNOW the sender and even then use caution and discretion How can IT help you today? 5

Patching and AV Keep your operating system patched Keep your software patched Run anti-virus software and keep you signatures up to date How can IT help you today? 5

Backup Your Data Ransomware Hardware failures Corruption Accidental deletion How can IT help you today? 5

Passwords Never give your password to anyone. Your bank won’t ask, your online store won’t ask and we won’t ask Make you passwords complex Long – 14+ characters Letters, numbers and special characters Avoid using words in the dictionary Don’t use the same password on multiple sites How can IT help you today? 5

Network Security Make sure you have secured your wireless access point Make sure you have a firewall Be careful what you do on public networks McDonalds Starbucks Hotels Consider a VPN service How can IT help you today? 5

Keeping Your Children Safe Consider a web filter Restrict access Know where you children are going online and who they are taking to Put their computer where you can see it Living room Kitchen Remember there are predators out there How can IT help you today? 5

Social Media Considerations Identify theft Real theft Vacations Photo metadata Personal information for security questions How can IT help you today? 5

Banking Online Make sure you are going to the correct site Don’t click links in s from you bank, go directly to the bank’s website Run credit reports on a regular basis Consider a separate computer for banking and other financial uses How can IT help you today? 5

Shopping Online Always use a credit card not a debit card Consider using gift cards or refillable credit cards Use reputable sites If it sounds too good to be true it probably is How can IT help you today? 5

Phishing Example From: Hansen, Ingrid Sent: Tuesday, August 04, :37 PM Subject: IT Routine Maintenance System Today 4th Aug, We are currently upgrading our system we need to migrate your mailbox to a different server location so it will be compatible with the newer versions of software. This service is to create more space and easy access to . All institutional mail account user's are advice to update their account now. This has been made mandatory for all user. User are to CLICK HERE: for activation. NOTE: Failure for any user to do this will have his/her account inactive. Thank you, IT Routine System How can IT help you today? 5

Protecting Your Sensitive Data When your device is repaired? When you sell an old device? Cameras? USB? Removable disks? How can IT help you today? 5

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