Management Information Systems Lecture 1: Introduction to MIS J.-S. Rayson Chou, P.E., Ph.D. Assistant Professor in Operations Management

2 Database Management System : Concepts and Definitions >Hardware >Software Operating system software DBMS software Application programs and utility software >Data >Network >Procedures >People Hardware Software People Data Application An DBMS collects, processes, stores, analyzes, and disseminates information for a specific purpose “Application”.

3 Information System Is A System

4 Information System >Data Raw description of things, events, activities, and transactions that are recorded but alone do not to convey any specific meeting >Information Data that has been organized so that they have meaning and value to the recipient >Knowledge Information that has been organized and processed to convey understanding, experience and expertise as they apply to a current problem or activity

5 Data Analysis / Mining Decision Trees Clustering Time Series Sequence Clustering Association Naïve Bayes Neural Network

6 Inter-Organizational Systems (IOS) Two or more organizations

7 The Database Life Cycle (DBLC)

8 Applications of Information Systems Marketing ( 市場行銷管理 ) Identify customers Determine what they want Planning products Advertising and promoting products Determine prices for products Sales ( 銷售物流管理 ) Sales ( 銷售物流管理 ) Contact customers Sell the product Take the order Follow-up on the sale 5 year sales forecast Manufacturing ( 製造業生產管理 ) Control Equipment and machinery Design new products When and quantity of products to produce New production facilities Generate the work order Human Resources ( 人力資源管理 ) Employee wages, salaries & benefits Long term labor requirements Tracking vacation, sick, Track employee skills Interview and review employees Purchasing ( 電子商務管理 ) Which vendors Quantity to purchase Coop, rebate tracking Handle delivery discrepancies Generate the purchase order Finance ( 財務金融管理 ) Financial Assets Investment management Banking Long term budgets Accounting ( 會計資訊系統 ) Accounts Receivable Disbursements Payroll Depreciation Earned Coop and Rebates

9 Contrasting Database and File Systems