NASDAQ: FLWS 3906. Safe-Harbor Statement Special Note Regarding Forward-Looking Statements: A number of statements contained in this presentation are.

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Presentation transcript:

NASDAQ: FLWS 3906

Safe-Harbor Statement Special Note Regarding Forward-Looking Statements: A number of statements contained in this presentation are forward- looking within the meaning of the Private Securities Litigation Reform Act of These statements involve risks and uncertainties that could cause actual results to differ materially from those expressed or implied in the applicable statements. For a detailed description of these risk factors, please refer to the Company’s Securities and Exchange Commission filings including the Company’s Annual Report on form 10-K and quarterly reports on form 10Q. The Company expressly disclaims any intent or obligation to update any of the forward looking statements included in this presentation.

Mission Statement FLOWERS.COM, Inc. will become the leading provider of thoughtful gifts, helping our customers connect with the important people in their lives. We will continue to build on the trusted relationships with our customers by providing them with ease of access, tasteful and appropriate gifts and superior service.

Setting FLWS Apart A specialty-retail business model featuring: – Leadership position in consumer floral category – Growing B2B florist business opportunity – Growing Food, Wine and Gift Basket business – Two-and-a-half strong revenue quarters A unique collection of leveragable assets: –Powerful “lead” brand and growing collection of gift brands –Growing database of > 15 Million customers –Hybrid fulfillment system with same-day, next-day, any-day delivery capabilities

Your Florist of Choice SM

Customer Relationship Development Path Long Distance Flowers Florist Many More Local Floral Gift Occasions <$2B >$7B Specialty Brands The Popcorn Factory Cheryl & Co Baskets Ambrosia/ WTN Plow & Hearth HearthSong Magic Cabin >$80B “Products and services for all of our customers’ celebratory occasions” (Addressable market size)

Shared-Services Platform BRAND MERCHANDISING Product Development Sourcing Inventory Packaging Design BRAND MARKETING Advertising/ PR Customer: Development Acquisition Retention Frequency IT Fulfillment Service Centers Finance Legal Facilities Mgmt HR, PMO Interactive Marketing BGS …………………......

“Hybrid” Distribution System “Basketnet” “Greenhouselink”

Best value proposition Floral category brand leader with largest directable order volume Smaller, selective network with highest quality requirements Member Services –Florist directory –Credit card clearing –Floral selection guide Bloomnet Technologies –Bloomlink™ extraNet communication system –24X7 telephone answering –Website hosting –POS PurchaseNet™ Competitive Landscape: FTD and Teleflora= mature “duopoly”

Competitive Growth Opportunity Analysis FLWSFTDTelefloraPRVD Harry & David Consumer Floral B2B Florist Food, Wine & Gift Baskets 10% $ 15% No Consumer Brand High Spend Slowing Limited Niche Not Applicable X Anti- Florist Model X Mature Declining Mature Slowing Low GPM% Small Base Low GPM% Limited Offering No Traction Weak Offering No Growth Mature Slow

Growing Revenues ($ millions) (*analysts' consensus estimates) * *

FY08 Operating Targets Gross Profit Margin44%-45% Sales & Marketing27%-29% G&A + Technology 7% D&A 2% Operating Margin = 8%  Annual Free Cash Flow >$30M

Positive Financial Outlook Double-digit revenue growth Internet increasing as % of revenues Increasing gross profit margin Improving operating expense ratio Strong balance sheet – growing cash Organic and Acquisition Growth Opportunities Stock Repurchase Program

Positive Customer Trends Cost Efficient Customer Acquisition > 3 million per CAC = < $20.00 Increasing Repeat Rates ≈ 50% annually and growing Increasing % Coming To Us Online Reduced order handling costs “e-Relationship” opportunity Increasing Gift Occasions Growing “local” floral gift business Growing Specialty Brands gift purchases

Contact: Joseph Pititto, VP Investor Relations 1-(516)