Chapter 6 INTERNATIONAL DECISION SUPPORT SYSTEMS Decision Support Systems For Business Intelligence.

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Chapter 6 INTERNATIONAL DECISION SUPPORT SYSTEMS Decision Support Systems For Business Intelligence

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.1: User Interface Implications

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.2a: Language Effects on Screen Design (English)

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.2b: Language Effects on Screen Design (Chinese)

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.2c: Language Effects on Screen Design (Arabic)

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.2d: Language Effects on Screen Design (Japanese)

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.3: Gestures and their Interpretation Cross Culturally

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.4: Comparison of Cultural Assumptions

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Table 6.1: Possible Dimensions of Culture Long Term Orientation Attitude about Uncertainty Person-Nature Relation Activity Index Human-Nature Attitudes Power Distance Individualism Masculinity Index

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Table 6.2: Cultural Scores for 12 Countries Power Uncertainty Masculinity Long-Term Country Distance Avoidance Individualism Index Orientation Arab Countries France Germany Great Britain Netherlands Hong Kong Indonesia Japan Brazil Mexico United States West Africa *Adapted from Hofstede, G., “Management Scientists are Human,” Management Science, 40(1), January, 1994, p It is reprinted from Management Science with permission from the Institute for Operations Research and the management Sciences and the author. No further reproduction is permitted without the consent of the copyright owner.

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Table 6.3: Cultural Differences and Their Effects on DSS Design Choice of Model Descriptive v. Optimization Need for Strategic Planning Use of Standards Variables Used Need for Monitoring Variety Needs for Models Pre-Modeling Need: Alternative Generation Post-Modeling Needs: Sensitivity Analyses Temporal Aspects Orientation of Data Static vs. Dynamic Desired Access Scope of Access Individual v. Joint Use

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Table 6.4: Cultural Differences and Their Effects on DSS Design

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.5: Intelligent Assistance

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.6: Intelligent Assistance Encouraging Further Models

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.7: Modeling Assistance

Sauter, V.L., Decision Support Systems for Business Intelligence, John Wiley, 2010 Figure 6.8: Transnational Support