NCHE Women’s Executive Breakfast Alison A. Arnott Sibley Memorial Hospital VP, Support Services April 23, 2010

SITUATION Currently the VP of Support Services at Sibley Married with 2 princesses (Kylie 5 and Alexa 3) Mentors have been instrumental in my career progression

BACKGROUND BS in Commerce (Accounting) Univ of Virginia BS in Commerce (Accounting) Univ of Virginia Public accounting (hospitals), Ernst and Young Public accounting (hospitals), Ernst and Young – Certified Public Accountant MBA in Health Services, George Wash University MBA in Health Services, George Wash University – Worked part-time and interned at Sibley KPMG, Consultant at HCA, Nashville KPMG, Consultant at HCA, Nashville Boca Raton Comm. Hospital, Dir Decision Support Boca Raton Comm. Hospital, Dir Decision Support Sibley, Dir Management Eng & VP Sibley, Dir Management Eng & VP FACHE FACHE

ASSESSMENT Public accounting Public accounting – Mentor, Karen Fitzsimmons, Senior Manager – Financial statement analysis – Documenting/mapping work flows – Scheduling, staffing, and project management – Continuously asked for healthcare opportunities

ASSESSMENT MBA in Health Services MBA in Health Services – Part-time work in IT staffing – Mentor, Jerry Price, COO at Sibley – Projects at Sibley for grad school classes – Internship at Sibley in summer

ASSESSMENT KPMG healthcare consulting KPMG healthcare consulting – HCA Corporate Integrity Agreement – Mentor, Charles Overstreet, Partner – DRG coding compliance and HIM processes – 100% travel to HCA facilities nationwide

ASSESSMENT Boca Raton Community Hospital Boca Raton Community Hospital – Director, Decision Support – Mentor, Caroline Ferraiuolo, VP, Exec Director – Budget for entire hospital – Productivity analyses – Operational and clinical benchmarking tools

ASSESSMENT Sibley Memorial Hospital Sibley Memorial Hospital – Director, Management Engineering – Mentor, Jerry Price, Sr VP and COO – Internal process improvement consultant Facilitator Facilitator – OR, flow team, FMEAs, productivity, time studies – GW interns

ASSESSMENT Sibley Memorial Hospital Sibley Memorial Hospital – Vice President, Support Services – Continued Mentor, Jerry Price, Sr VP and COO – EVS, Nutrition, Supply Chain, Bio-Medical equipment, Volunteers and Guest Relations, Senior Association and Pastoral Care – Chair Committees/Teams: Customer Service, Environment of Care, Value Analysis, IRB, Project: Green

RECOMMENDATIONS Achieve good work life balance Find a mentor and be a mentee Learn Excel proficiently Learn to map work flow diagrams Be inquisitive; Ask questions

QUESTIONS… THANK YOU.