Municipal Waste Management Association 2002 Annual Meeting April 29 - May 1, 2002 Washington, D.C. Zachary Lowe.

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Presentation transcript:

Municipal Waste Management Association 2002 Annual Meeting April 29 - May 1, 2002 Washington, D.C. Zachary Lowe

9/11: Lessons Learned Crisis Management Plan & Response Mechanism Communication Continuing education for employees & knowledge of them Confidence of employees in public Secure facilities & other assets

WM Solution: Health & Safety Hired Ben Hoffman & developed website to address medical issues Established anti-terrorism task force Guidelines for handling mail, suspicious packages, waste Strengthened Employee Assistance Program Mandated zero tolerance for DOT non-compliance

WM Solution: Security Developed Crisis Management Plan & Response Program Instituted drug testing & pre-employment background screening for all candidates for employment Built Life Safety Monitoring Center Established guidelines for security of all facilities & equipment Enhanced commitment to law enforcement liaison & developed awareness program for drivers

WM Solution: Communications Enhanced focus of Communications Group to better support local community activities & emergencies Developed Employee Advisory System & instituted threat levels based on perceived threat Instituted facility security briefings as a consideration for our potential customers

Questions? Corporate Security 24/7 hotline Zack Lowe VP of Corporate Security (office), (fax) Jim Schultz VP of Health & Safety (office), (fax) Everett Bass VP of Public Sector Services (office), (fax)