©2014 FIS and/or its subsidiaries. All Rights Reserved. FIS confidential and proprietary information. Managing Project Schedule Gail Lumsden, FIS July 23, 2014 Title Slide Heading Font: Calibri, 32 pt, Bold Color: White Secondary Heading Font: Calibri, 18 pt Color: White Date Font: Calibri, 16 pt Color: White NO SLIDE NUMBER Click on the corner of this text box to delete Title Slide Heading Font: Calibri, 32 pt, Bold Color: White Secondary Heading Font: Calibri, 18 pt Color: White Date Font: Calibri, 16 pt Color: White NO SLIDE NUMBER Click on the corner of this text box to delete

Completed – Kentucky – West Virginia – Florida In Pilot – Massachusetts Coming Up – Wisconsin – Oregon – Maine – Iowa – Colorado FIS / CDP Implementations Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete 2

Help Ensure your Project Timeline is Reasonable The project will fill the time allowed “Must haves” vs. “Nice to Haves” Some things will take longer than you think Some things could be started now Managing Project Schedule Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete 3

Agency Considerations Contract signing and start of project Changes to policy and procedures for eWIC BIN application Card design UPC Collection User Documentation Client brochures Pilot preparations (locations, accounts, compliance buys) Communications with FNS - Test Results - Go / No Go Decisions 4

Retailer Considerations Survey retailers to determine their needs Update vendor agreements to include eWIC policies Provide notices to retailers regarding project dates Consider use of certifications from previous state implementations Factor in the timing of equipment deliveries Clerk training - TPP vs. Stand Beside - Process changes End-to-End testing before pilot Avoid holidays 5

MIS Interface Considerations MIS Interface to the processor MIS Interface to clinics Coordination is needed between processor and State, especially when the MIS is upgraded in conjunction with eWIC Telecom and networking between MIS and contractor/clinic Testing of interface - Between clinics - Between processor Initial data loads Initial APL creation and transfer 6

Clinic Considerations Timing of MIS system upgrades in clinics - Is new equipment involved? Any changes to policy and procedures with eWIC - Appointment scheduling - Staffing - Workflow Staff training Storage of card inventory Moving from paper to cards – walk through transition 7

Pilot Considerations Processor’s production install Initial APL receipt and distribution Clinic readiness Retailer readiness Compliance buys End-to-end verification Daily checkpoint calls Pilot evaluation reporting 8

Rollout Regions - Number of Regions - Number of Clinics in region - Number of Participants in region - Number of Retailers in region UPC Collection – any new products for the region? Moving From Pilot to Rollout Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete 9

Card design and proofs Review of documentation UPC collection Retailer contracting Things That May Take Longer Than You’d Think Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete 10

Acquiring BIN Card Design Identify pilot location UPC collection Things That Could Be Started Now Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete 11

Gail Lumsden Sr. Program Manager – Government Solutions FIS (Fidelity National Information Services formerly known as eFunds) Contact Information Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete Content Slide Heading (All Slides) Font: Calibri, 28 pt, Bold Color: 0/146/115 Bullets Font: Calibri, 18 pt, Bold Text color: Black Bullet color: Black Sub-bullets 1 Font: Calibri, 16 pt En-dash color: Black Sub-bullets 2 Font: Calibri, 14 pt Bullet color: Black Sub-bullets 3 Font: Calibri, 12 pt Bullet color: Black Click on the corner of this text box to delete 12

Thank You Thank you slide Header Font: Calibri, 32 pt, Bold Color: White Presenter Name Font: Calibri, 18 pt, Bold Color: White Contact information Font: Calibri, 16 pt Color: White NO PAGE NUMBER Click on the corner of this text box to delete Thank you slide Header Font: Calibri, 32 pt, Bold Color: White Presenter Name Font: Calibri, 18 pt, Bold Color: White Contact information Font: Calibri, 16 pt Color: White NO PAGE NUMBER Click on the corner of this text box to delete