Developing Library Services for International Students Maaike Oldemans Technical Services Librarian Liaison to History, International Studies & Modern.

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Presentation transcript:

Developing Library Services for International Students Maaike Oldemans Technical Services Librarian Liaison to History, International Studies & Modern Languages

SUNY Cortland 1 of 64 SUNY Campuses 3 Divisions School of Arts & Sciences School of Education School of Professional Studies 7200 Students 6400 Undergraduate Students 800 Graduate Students 100 International Students

Developing Services Collaboration Literature Review Needs Assessment Implementing Services

Collaboration International Studies Program International Students Office Teaching English as a Second Language Program

Literature Review Environmental Challenges Unfamiliar with Academic Library Cultural-Linguistic Challenges Unfamiliar with Culture & Language Affective Challenges Anxiety

Needs Assessment Survey Prior Library Experiences Current Needs

Implementing Services Orientation Week Formal Library Instruction Information Literacy Instruction Workshops LibGuide Library Terminology Guide

Curry, A., & Copeman, D. (2005). Reference Service to International Students: A Field Stimulation Research Study. Journal Of Academic Librarianship, 31(5), Ganster, L. (2011). Reaching Out to International Students: A Focus-Group Approach to Developing Web Resources and Services. College & Undergraduate Libraries, 18(4), Hughes, Hilary (2010). International students’ experiences of university libraries and librarians. Australian Academic & Research Libraries, 41(2), Jackson, P.A. & Sullivan, P. (2011). International Students and Academic Libraries: initiatives for success. Chicago, Ill: Association for College and Research Libraries. Ying Chau, M. (2003). Helping Hands: Serving and Engaging International Students. Reference Librarian, 38(79/80), References

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