Building An Effective Board 595 Lyndon Road Cuba, New York Phone Fax Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax Philanthropic Funding Source for Hospital Operations Pre-1950’s21st Century Transitional Education of the Public on the Role of the Hospital Operational Long Range Planning and Maintaining the Course Strategic Creating a Change-Ready Future and Turning Strategic Opportunities into Reality 595 Lyndon Road Cuba, New York Phone Fax

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax Key Responsibilities of the Board Strategic leadership Direction Change advocacy Accountability

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax The Changing Role of the Board Strategic leadership Change-ready organizations Creating the safe space for change 80/20 split – 80% about the future / 20% about the today

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax Margins for Quality Human Performance Performance Demand Performance Potential Margin for Success

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax Margin for Quality Human Performance Performance Demand Performance Potential Margin for Success Fatigue Distraction Stress Skill Deficits

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax Margin for Quality Human Performance Performance Demand Performance Potential Margin for Success New Services Short Staffing New Outside Requirements Downsizing/Rightsizing

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax Margin for Quality Human Performance Performance Demand Performance Potential Margin for Success Fatigue Distraction Stress Skill Deficits New Services Short Staffing New Outside Requirements Downsizing/Rightsizing

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax A Few Things That Help Clean up what would discourage people from joining the board Provide orientation Provide mentorship Provide for a healthy leadership structure Learn healthy conflict management Provide for an annual evaluation process

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax Leadership structure in today’s organization Board Governance Strategic Senior Management Operational Management Tactical Supervisory Management 595 Lyndon Road Cuba, New York Phone Fax

Darlene D. Bainbridge & Associates, Inc. © 595 Lyndon Road Cuba, New York Phone Fax Leading the Way Only very brave or very foolish employees will attempt something greater than what leadership is willing to promote and risk themselves! 595 Lyndon Road Cuba, New York Phone Fax