Etienne and Beverly Wenger-Trayner Social learning and strategic capabilities Facing a competitive world Etienne Wenger-Trayner KM Brazil August 24, 2012

Etienne and Beverly Wenger-Trayner learning practice community meaning identity What are we doing? Where do we belong? Who are we becoming? What is our experience? A social theory of learning some key concepts

Etienne and Beverly Wenger-Trayner A body of knowledge the repository

Etienne and Beverly Wenger-Trayner Landscapes of practice a social body of knowledge

Etienne and Beverly Wenger-Trayner Knowledgeability negotiating identity in a complex landscape

Etienne and Beverly Wenger-Trayner Client Knowledgeability negotiating identity in a complex landscape Training Colleagues Workplace Research discipline 1 Regulatory body Professional body Professional body Research discipline 2

Etienne and Beverly Wenger-Trayner Client Knowledgeability negotiating identity in a complex landscape Training Colleagues Workplace Research discipline 1 Regulatory body Professional body Professional body Research discipline 2

Etienne and Beverly Wenger-Trayner Client Knowledgeability negotiating identity in a complex landscape Training Alumni Workplace Research discipline 1 Regulatory body Professional body Professional body Research discipline 2 Wikipedia Communities of practice NGO’s Google Informal communities Informal communities Institutes Informal curriculums Informal curriculums Personal networks Personal networks Bloggers Twitter

Etienne and Beverly Wenger-Trayner Knowledgeability the modulation of identification The 21 st century is going to be the century of identity

Etienne and Beverly Wenger-Trayner The new source of value creation depends on the engagement of people’s identity in their work. The personal in the service of the formal The formal in the service of the personal Personalization of value creation work in the 21st century

Etienne and Beverly Wenger-Trayner Traditional knowledge management portfolio of domains strategic conversations governance structures strategic leadership self-service practice-orientation self-governance enabling leadership Strategic capabilities System level level Personal level Leveraging social learning trends in leading organizations Social learning Strategic social learning

Etienne and Beverly Wenger-Trayner Social learning spaces learning as mutual meaningfulness Knowing as practice and identity Accountability and expressibility  When have you experienced a genuine social learning space? Social artists learning as activism Shaping the learning landscape … social and intentional collaborative and willful idealistic and pragmatic … with the force of their own inquiry  Do you know a social artist? Learning governance learning as systemic capability Stewarding and emergent governance Vertical and horizontal accountability Transversal leadership, processes, etc.  Have you seen transversality? Learning citizenship learning as ethics of identity Acts of learning citizenship participating brokering convening moving on  Who are you as a learning citizen? Social learning capability some key ingredients

Etienne and Beverly Wenger-Trayner How do you act as a learning citizen? In your organization, in your personal spheres, in your world?

Etienne and Beverly Wenger-Trayner Thank you! Etienne and Beverly Wenger-Trayner Website: Workshops: