LOGO www.yeastar.com Yeastar Technology Co., Ltd. Enterprise Communication.

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Presentation transcript:

LOGO Yeastar Technology Co., Ltd. Enterprise Communication

Yeastar – IP PBX Embedded Hybrid IP-PBX

MyPBX Technical Training Introduction and basic settings 1 Troubleshooting 3 Advanced settings 2

Training – Level 1 2 Introduction of MyPBX 1.1Different modules that can be installed in MyPBX 1.2 Models of MyPBX and the difference between them Basic settings 2.1 Warming up 2.2 Logical configuration steps in WEB GUI Network & System settings Extensions Trunks Outbound Calls Inbound Calls Other settings Security

Training – Level 2 2 Part 1 Advanced settings for MyPBX 1. Control the outgoing calls 2. Usage of BLF 3. Distinctive ringtone 4. DNIS 5. SMS2 and 2SMS 6. Customize the prompt 7. Static route 8. SIP settings 9. Update system prompt 10. Call Back

Training – Level 2 2 Part 1 Advanced settings for MyPBX 11. OpenVPN 12. DDNS 13. VLAN 14. External Storage 15. Firmware Update 16. Customized configuration 17. Setup MyPBX reboot periodically

Training – Level 2 2 Part 2 Solutions 1. Register to MyPBX Server remotely 2. Phone provisioning 2.1 PnP mode 2.2 DHCP mode 3. Make call from outlook contacts 3.1 Configure TAPI connect to MyPBX 3.2 TAPI Driver Configuration 3.3 Test with Outlook 4. Connect two MyPBX together 4.1 intercommunication between two MyPBX (VOIP-Trunking) 4.2 Intercommunication-between-two-MyPBX(VoIP-Trunk)

Training – Level 2 2 Part 2 Solutions 5. Combine MyPBX with exist traditional PBX 6. Configure SIP Account in mobile phone 7. Extend MyPBX to Skype world 7.1 Activate Skype for SIP on Skype 7.2 Configure MyPBX with Skype Calls 8. Setup call recording for MyPBX Enterprise

Training – Level 3 2 Background knowledge 1. Command line interface 1.1 How to login command line interface 1.2 Frequently used Linux commands 1.3 Frequently used asterisk commands 1.4 How to get further logs 2. Analog telephony 2.1 To know the dial tone, ring back tone, busy tone, and caller ID signal 2.2 How to setup caller ID settings? 2.3 How to setup busy detection settings 3. BRI/PRI telephony 3.1 ISDN BRI/PRI brief introduction 3.2 ISDN layers, components 3.3 Configure BRI/PRI Settings on MyPBX 3.4 Pinout of BRI and PRI port 3.5 PRI debug

Training – Level 3 2 Background knowledge 4. SIP 4.1 SIP protocol brief introduction 4.2 SIP message 4.3 Headers of SIP messages 4.4 SIP Example session 4.5 SIP Debug 5. Other debug methods 5.1 SMTP debug 5.2 SMS debug 6. How to recover system through program cable 6.1 Connect the program cable 6.2 Recover system for MyPBX SOHO using program cable 6.3 Recover system for MyPBX Standard using program cable 6.4 Recover system for MyPBX Enterprise using program cable

Training – Level 3 2 Troubleshooting – Issues and solutions