Measuring the Impact of Labour Market Information Michel Turcotte Tannis Goddard Bryan Hiebert, PhD Sareena Hopkins October20, 2011 Cape Town

2 Background  Interest from Policy Makers to focus on improving national LMI system and exploring new methodologies to collect evidence  A workshop on measuring impacts of LMI – Focus on problem-solving / decision-making  Understand how information is received, processed and converted into relevant knowledge and decisions  Track selected outcomes 2.Use a multidisciplinary team and approach 3.Isolate impacts of LMI by using small-scale experiments

3 Experiments: A conceptual road map Content / Format LMI DimensionOutcomesVariety of Users Multiple groups Workers aged 30 to 60 under-employed PSE grads, displaced auto workers,career decision-makers and job seekers under-employed PSE grads, displaced auto workers, career decision-makers and job seekers High School students at risk of dropping out User friendly LMI products Employment Delivery Training, education Self-efficacy, confidence Self-efficacy, confidence Satisfaction with LMI LMI & Job search skills

4 Policy Questions Addressed?  Evaluate the effectiveness of new technologies for assisting Canadians in finding a better match between their skills and employment.  How far a minimal and low cost intervention to provide LMI to Canadians can be addressed?  How can we improve the quality of the LMI provided? Are we addressing the needs of the users?  How can investment in experiments help understand program performance and outcomes?”

5 Projects Presented Today Social Research and Demonstration Corporation and Training Solutions: The study aims to test the efficiency of an innovative Web based career guidance tool designed to help underemployed post-secondary education (PSE) graduates make better use of their skills in the labour market. Canadian Career Development Foundation and Canadian Research Working Group on Evidence Based Practice in Career Development: If client needs are assessed and clients are given LMI consistent with their needs, To what extent does assistance by a service provider enhance their effective use of LMI? To what extent is independent self-help a sufficient process for clients to use LMI effectively?