CHAPTER ONE: The Small Groups in Everyone’s Life McGraw-Hill/Irwin © 2013 McGraw-Hill Companies. All Rights Reserved.

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams WHY GROUPS ARE IMPORTANT They are how work gets done in present- day life We spend a lot of time in groups Employers rank ability to work in teams as more important than an advanced degree 1-2

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams KEYS TO EFFECTIVE PROBLEM-SOLVING Member understanding & management Feelings toward each other Feelings about task Skill at self-expression Ability to process information 1-3

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams KEY FUNCTIONS Accomplish task Promote relationships 1-4

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams ARE GROUPS ALWAYS BEST? Conjunctive tasks Active learning More Solutions Correct misinformation Detect problems Investigate better Accept solution 1-5

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams WHEN GROUPS AREN’T BEST One skilled person Changing conditions Problems Group-hate 1-6

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams WHAT’S A “GROUP”? Three or more individuals who have a common purpose, interact with each other, influence each other, and are interdependent 1-7

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams WHAT’S A “SMALL” GROUP? A group of at least 3 people which is small enough for individual members to perceive one another as individuals during interaction members Diversity

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams WHAT’S A “TEAM? Member responsibilities Rules/operating procedures Goals Discussion 1-9

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams WHAT’S “SMALL GROUP COMMUICATION”? The verbal and nonverbal interaction among members of a small group 1-10

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams TECHNOLOGY EFFECTS Teleconferencing, Skype Wikis and dropboxes Mediated Computer-mediated 1-11

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams TYPES OF GROUPS Primary: Formed to meet needs for inclusion and affection Secondary: Formed to meet needs for control and problem-solving 1-12

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams TYPES OF SECONDARY GROUPS Support: formed to help one another understand, address, and cope with personal issues/problems Learning: formed to understand and learn about a topic Organizational: created by organizations to solve organizational problems  Committee: performs a specific service for an organization (standing, ad hoc, conference)  Quality control circle: address issues of job performance or work improvement  Self-managed work team: peers who manage their own schedules and procedures 1-13

Effective Group Discussion: Theory and Practice 14 th Edition Gloria J. Galanes & Katherine Adams GROUP ETHICS  Be willing to share ideas, information, and perspectives  Contribute your fair share  Embrace diversity (R-E-S-P-E-C-T!)  Use critical thinking skills  Be committed to the group 1-14