G063 – Internal Resources of a System
Learning Objective By the end of this topic you should be able to: describe the internal resources of an organisation
Internal Resources 1.human resources 2.technological resources 3.premises
Human Resources people who use and maintain a system employed by the organisation to do particular tasks Examples: managers personnel manager (hiring & firing people) finance director (managing the finances) data entry staff entering details of orders received by post … research & development staff develop new products programmers develop software, design web pages ICT technicians maintain the computer systems sales staff
Technological Resources Electronic or mechanical equipment used in an organisation: computers (and servers, network devices …) printers (and other peripherals) telephones/fax databases (including electronic/online catalogues) communications links (including Internet connection) website EPOS machines (checkouts, bar-code readers …) automatic doors CAM machines (lathes, drills, milling machines …)......
Premises Buildings, offices & other property used by an organisation: offices (for people to work in) private offices (for managers), general purpose offices for employees Head Office (building) factories for manufacturing machinery and workers retail outlets shops (to sell products) warehouse (to sell products) car park (?)