CIS 429—Chapter 6 Valuing Organizational Information

Organizational Information Importance of information for making decisions – Google Enterprise Google Enterprise – Enterprise information portal Enterprise information portal Information types – Level: individual, department, enterprise – Format: document, presentation, spreadsheet, DB – __________: detail, summary, aggregate Value of analyzing vast amounts of information – Efficiently – Effectively

The Value of Transactional and Analytical Information Transactional information – Information within a single business process – Stored in ___________ – Supports repetitive operational decision making Analytical information – All organizational information Transactional, market, industry, government, economic – Many levels, formats, granularities – Supports ___________ decision making

The Value of Timely Information The _________ of information depends on context – 911 centers, stock traders – Insurance companies, construction companies Real-time information – Immediate vs. up-to-date Real-time ________ provide real-time information – Granularity: every second, minute, hour, day, week, … – Provide only the kind of information needed

The Value of Quality Information ___________ is just one of several characteristics of quality information – Accuracy (misspelled names, inaccurate dollar amounts) – Completeness (missing zip codes, phone numbers) – Consistency (do totals in different reports coincide?) – Uniqueness (are there duplicate entries?) – Timeliness (are the data updated to meet needs?) Low quality information  poor decisions High quality information & proper analysis  good decisions