Intranet 2.0: Nicole C. Engard NJLA Annual Conference May 1, 2008 Fostering Communication & Collaboration
Jenkins Intranet Timeline 2001 − Intranet 1.0 Completed 2002 − Jenkins tries a message board 2005 − Strategic plan finds communication lacking 2006 − Intranet 2.0! Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Problems to be Addressed Communication between staff, managers and staff, and between departments Too many places to look for information ( , Jenkins site, staff schedule, and room rentals) Organization: No navigation on Intranet & no logical way to find info Cluttered inboxes communication was all via and word of mouth Nicole C. Engard – NJLA Annual Conference – May 1, 2008
The Solution A new communication & collaboration friendly Intranet Ability for all staff members to create blogs without web team interference Ability for all staff members to edit and add pages on their own Easy access to shared calendars and documentation Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Example of Projects at Jenkins
It's time to start a new project in your library - what do you do? Set up a meeting with everyone involved? Start a list of tasks on your calendar? Create a document assigning specific people to tasks? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
How do you go about doing those things? Pick up the phone? Send out an with your documents attached? In person? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
At Jenkins we created a blog Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Typical Project Procedures Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project And now,everyone knows little bits and pieces and no one knows everything. Nicole C. Engard – NJLA Annual Conference – May 1, 2008
How many of you can say that one year down the line you’ll be able to find that regarding policy changes? Then there’s the issue of finding information years down the road … Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Jenkins’ Solution - Blogs Web-based & full-text searchable Archived & backed up Visible to all staff – no one is left out Fewer s in our inboxes Conversational ( -like) format Date and time stamps Ability to link to relevant pages & comments Nicole C. Engard – NJLA Annual Conference – May 1, 2008
What did the staff think? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Kathy Coon – Deputy Director It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything! It's great having everything related to a project in one place. When I worked on my annual report last year, it helped put the year in perspective. Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Project’s Complete: Now What? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Once your project is done, what do you do with all of those documents you were passing back & forth? Store them on a shared drive? Add links to them to your intranet? Store them in your ? Print them out? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
At Jenkins we’d use a wiki Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Jenkins’ Solution - Wikis Web-based & full-text searchable Archived & backed up Visible to all staff – no one is left out History of edits with date and time stamps Ability to link to relevant pages & comments Sound familiar? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
What did the staff think? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way. - Ken Snyder, Network Admin Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Let’s See It In Action! Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Any Questions?? Nicole C. Engard Open Source Evangelist LibLime – Learn more: