1 Canadian Telecommunications Emergency Preparedness Association (CTEPA) “Telecom Sector Concerns” JIIRP Workshop - UBC February 26th, 2007

2 Purpose  The purpose of this slide deck is to:  Provide an understanding of who the Canadian Telecommunications Emergency Preparedness Association (CTEPA) is  Identify the issues and challenges CTEPA is facing with regards to standardization of processes and policies regarding the protection of Canada’s Critical Telecom Infrastructure

3 Who is CTEPA?  Emergency Planners representing the wire line, wireless and satellite facility-based telecommunications companies in Canada  Share a united commitment and vision for telecom emergency preparedness related to regional, national or international disasters  Share and exchange information on common regional, national and international emergency preparedness issues  Formed in 2000 Under Name of CTEPA  Formerly the Stentor Alliance Emergency Preparedness Working Group - Emergency Planners from Stentor Alliance Members - Y2K CTIF (Canadian Telecommunications Industry Forum)  Competitor Companies Invited to Participate

4 Membership  Aliant  Bell Canada  CAPTS (Canadian Alliance of Publicly Owned Telecommunications Systems)  EastLink  Globalstar  MTS / Allstream  OTA (Ontario Telecommunications Association)  Rogers Wireless  Rogers Telecom (Sprint Canada)  SaskTel  Telesat Canada  TELUS  Industry Canada – Emergency Telecommunications (Associate Member)

5 CTEPA Objectives  To provide a forum for building a network of emergency planners and to promote emergency preparedness within the telecom industry  To promote best practices for emergency preparedness with in the telecom industry  To establish a process designed to facilitate mutual aid support in the event of a regional, national or international disaster  To encourage cooperation and information sharing, raise understanding and establish a working relationship with members, government and other external organizations

6 Telecom Sector Issues & Challenges 1.Standardize across all provinces a number of policies and processes which will aid in the Telecom industry’s ability to respond to a disaster, such as; –Access to fuel and refuelling –Vehicle Access to the roadways 1 st Responder designation (Support of Response and Recovery phases) –Access to security personnel (police / military) –Access to vaccine - if and when required –A single Ministry of Health contact at the Provincial level for Pandemic issues 2.Standardize the definition of Critical Infrastructure across federal, provincial, and local levels 3.Standardize critical infrastructure prioritization across all levels of government

7 Telecom Sector Issues & Challenges 4.Standardize critical infrastructure protection across all levels of government 5.Develop common and agreed to protocols for the sharing of critical infrastructure information at the appropriate times during a disaster 6.Understand under what circumstances the government would intervene to prioritize service or service levels during a pandemic 7.Understand if the CRTC will consider making concessions proactively versus following regular procedures for extraordinary circumstances, such as a pandemic, if metrics are not met during any emergency 8.Understand what level of support is expected at the Federal Government EOC during a National Disaster from CTEPA or its membership

8 Questions?