Working with Health IT Systems Under the Hood Lecture a This material (Comp7_Unit2a) was developed by Johns Hopkins University, funded by the Department.

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Presentation transcript:

Working with Health IT Systems Under the Hood Lecture a This material (Comp7_Unit2a) was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC

Under the Hood Learning Objectives—Lecture a Identify the health IT functions that support a generic ambulatory patient care process. Identify the health IT functions that support a generic inpatient care process. 2 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

Inpatient vs. Ambulatory Processes: Comparing and Contrasting How do they differ? –Inpatient 4 phases Initial evaluation Ongoing Management Pre-discharge Discharge –Ambulatory Episodic Coordination across providers and locations Monitoring/treatment chronic & acute 3 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

Supporting Care Processes with HIT Facilitate filtering, organizing, & access Thoroughness and currency imperative Reviewing & Documenting Planning “Doing” – ordering Educating 4 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

Supporting Care Processes with HIT Communicating –High risk, high stress –Teams – working independently but with constant information exchange –Moving patients, moving providers, rapidly changing situations 5 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

Inpatient Processes 1.Register 2.Review Patient Info 3.Talk, Observe, Examine 4.Document *H&P, PMH, Signs/Symptoms, etc. 5.Take Actions “Orders” *Meds, Labs, Procedures, Consults, Admit, Next Appt. 6.Discharge 7.Patient Education (could occur anywhere in the process) 8.Health Data Reporting 9.Link to Reimbursement 6 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

Ambulatory Processes Check-in –Verify Appointment; Update Info; Pull Medical Record Move to exam room –Vital Signs; Review Reason for Visit; Document –Examination; Discussion of Findings; Plan; Order; Documents Check-out –Schedule appointment –Payment After the fact –Complete Documentation/Dictate –Code Visit & File Insurance Claim 7 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

What Is Different? Access to systems & data Challenges of geography Very low penetration of EHRS in Ambulatory (DesRoches et al.,2008) 4% fully functional; 13% basic system Patient Load Episode of Care Coordination, Communication, Consultation 8 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

Under the Hood Summary—Lecture a Ambulatory and Inpatient processes can be supported by Health IT. Core functionality is similar, but different settings and visit types influence functionality and use. Presentation of data is specific to user and site of care. Linkage and data exchange are critical. 9 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

Under the Hood References—Lecture a References Middleton, B., Gandhi, T.K., Bates, D.W. Patient Safety: The Role of Information Technology. In: Memel DS; editor(s). Effective Management of Healthcare Information: Leadership Roles, Challenges, and Solutions. Chicago, IL: Healthcare Information & Management Systems Society; Available from: DesRoches C.M., Campbell, E.G., Rao, S.R., et al. Electronic health records in ambulatory care--a national survey of physicians. N Engl J Med Jul 3;359(1): Available from: Vincent, C. Patient Safety. First Edition. Elsevier, New York, Images Slide 2: Composite Image. Courtesy Dr. Patricia Abbott Slide 3: Clinician Discusses Medical Test Results. Available from: Attribution 2.0 Generic (CC BY 2.0) Slide 4: Image 1—Paper Chart Pile. Courtesy Dr. Patricia Abbott Image 2—Woman Monitoring Patient Data. Courtesy VA. Available from: Slide 5: Image 1—Army field hospital. Courtesy US Army. Available from: Image 2—Poster. Available from: Attribution-NonCommercial-NoDerivs 2.0 Generic (CC BY-NC-ND 2.0) Slide 6: Patient Being transported. Fort Belvoir, VA—Fort Belvoir Community Hospital. Available from: Attribution-NonCommercial 2.0 Generic (CC BY-NC 2.0) 10 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a

Under the Hood References—Lecture a Images Slide 7: Clinician and Patient. Courtesy National Cancer Institute. Available from: 1bfde225c2b7/ld_cost_of_care.jpg 1bfde225c2b7/ld_cost_of_care.jpg Slide 8: Wine Glasses. Available from: Nick Wheeler Creative Commons Attribution-Non Commercial-ShareAlike 2.0 Generic (CC BY-NC-SA 2.0) 11 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems Under the Hood Lecture a