Copyright Prentice-Hall, Inc Chapter 11 The MIS, DSS & EIS
Copyright Prentice-Hall, Inc Information and its use in decision making
Copyright Prentice-Hall, Inc The role of information in decision making is familiar to all of us
Copyright Prentice-Hall, Inc Information is critical to most enterprises and must be managed carefully
Copyright Prentice-Hall, Inc Information & Decision Making Strategic Management Tactical Management Operational Management Functions:PlanningOrganizingLeadingControlling Nonmanagement Employees Resources Functions Products & Services Resources
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Copyright Prentice-Hall, Inc Filtering Information Clerical Level Operational Level Tactical Level Strategic Level
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Copyright Prentice-Hall, Inc DecisionsDecisions Programmed Decisions Nonprogrammed Decisions Information-Based Decisions
Copyright Prentice-Hall, Inc Information Systems What Is It? Provides Information Processing Capabilities Provides Information To Make Better, More Informed Decisions
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Copyright Prentice-Hall, Inc Information Systems What Can It Do? Input Processing Storage Output
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Copyright Prentice-Hall, Inc Information Systems The Manual System Function-Based Information System
Copyright Prentice-Hall, Inc Data Entry Concepts Online vs Offline Source Data Approaches to Data Entry Batch Processing Transaction Processing
Copyright Prentice-Hall, Inc Robotics replace tedious tasks in the production line
Copyright Prentice-Hall, Inc Source data automation
Copyright Prentice-Hall, Inc Data Processing Systems Action Documents Invoices Scheduled Reports
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Copyright Prentice-Hall, Inc Management Information Systems What Is It? A Computer-Based System that Optimizes the Collection, Transfer, & Presentation of Information throughout an Organization through an Integrated Structure of Databases & Information Flow
Copyright Prentice-Hall, Inc Computerized maintenance management
Copyright Prentice-Hall, Inc MIS vs Data Processing Systems MIS Offers Greater Flexibility MIS Integrates the Information Flow MIS Caters to Information Needs MIS has Online Inquiry Capability Management Information Systems
Copyright Prentice-Hall, Inc Characteristics MIS Supports DP Functions MIS Uses an Integrated Database MIS Provides Managers with Timely Information MIS is Flexible & Adaptable MIS Can Boost System Security Management Information Systems
Copyright Prentice-Hall, Inc DSS What Is It? Interactive Information Systems that Rely on an Integrated Set of User-Friendly Hardware & Software Tools to Produce & Present Information Targeted to Support Management in the Decision Making Process DSSDSS
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Copyright Prentice-Hall, Inc DSS Characteristics Help in Decision Making Process Addresses Semistructured & Unstructured Problems Interactive & User-Friendly Readily Adaptable Can Interact with a Database More.... DSSDSS
Copyright Prentice-Hall, Inc DSS Characteristics Supports all Levels of Management Makes Models, Simulations, & Analytical Tools Available to Decision Makers Irregular Usage - Not a Scheduled Function or Report DSSDSS
Copyright Prentice-Hall, Inc DSS Tools Applications Development Data Management Modeling Statistical Analysis Planning
Copyright Prentice-Hall, Inc DSS Tools Inquiry Graphics Consolidations Application-Specific DSS Capabilities
Copyright Prentice-Hall, Inc SAS/QC Quality control software
Copyright Prentice-Hall, Inc SAS/OR project management software
Copyright Prentice-Hall, Inc SAS/GIS (Geographic Information System)
Copyright Prentice-Hall, Inc Executive Support Systems
Copyright Prentice-Hall, Inc Expert Systems Knowledge Based System Assistant Systems Artificial Intelligence Software Agents
Copyright Prentice-Hall, Inc Expert system for loan applications
Copyright Prentice-Hall, Inc Summary Discussion
Copyright Prentice-Hall, Inc Coming Soon... DevelopingBusinessInformationSystems Chapter 12