Copyright © 2010 School Nutrition Association. All Rights Reserved. The Forty “Thieves” of Food Service Hope S Hale, MS, RD, CD Hale Services, LLC
Copyright © 2009 School Nutrition Association. All Rights Reserved. Objectives Review areas where thieves may reside Establish best practices to combat and eliminate Steps to empower team to guard against reoccurrence Summarize key learnings
Copyright © 2009 School Nutrition Association. All Rights Reserved. Purchasing Volume Cost of goods Specifications Purchasing policy Expense budget Audit of invoices and payment
Copyright © 2009 School Nutrition Association. All Rights Reserved. Receiving Theft System for credits Facilities Perishables
Copyright © 2009 School Nutrition Association. All Rights Reserved. Storage Placement of products Temperature and humidity Inspection of storage areas Sanitation Inventory system Control of area
Copyright © 2009 School Nutrition Association. All Rights Reserved. Issues Storeroom records Individuals access
Copyright © 2009 School Nutrition Association. All Rights Reserved. Preparation Excessive trim Raw yield Commodity usage HACCP
Copyright © 2009 School Nutrition Association. All Rights Reserved. Production OVER PRODUCTION Cooking method Temperature control Cooking and holding procedures Production records Standardized recipes Batch cooking
Copyright © 2009 School Nutrition Association. All Rights Reserved. Service Portion size Serving utensils Over serving Record keeping Carelessness
Copyright © 2009 School Nutrition Association. All Rights Reserved. Sales Food leaving premises Unrecorded meals Popularity vs. consumption Trend data Meal price Unauthorized meals
Copyright © 2009 School Nutrition Association. All Rights Reserved. Empowerment Definition: The process which enables individuals/groups to fully access personal/collective power, authority and influence, and to employ that strength when engaging with other people, institutions or society.
Copyright © 2009 School Nutrition Association. All Rights Reserved. Empowerment in school foodservice Who does this include: –Foodservice staff –Student helpers –School personnel –Others
Copyright © 2009 School Nutrition Association. All Rights Reserved. Summary 1.Purchasing 2.Receiving 3.Storage 4.Issues 5.Preparation 6.Production 7.Service 8.Sales
Copyright © 2010 School Nutrition Association. All Rights Reserved. Thank You! Hope S Hale, MS, RD, CD Hale Services, LLC