SIR SONS IN RETIREMENT Computer User Group

RECOVERING FROM A COMPUTER CRASH ASSESS CAUSE AND DAMAGE USE SIMPLEST TROUBLESHOOTING TECHNIQUE TO RECOVER –SAFE MODE (F8 AT STARTUP) –LAST KNOWN GOOD CONFIGURATION (F8 AT STARTUP) –SYSTEM RESTORE OR SCANREG /RESTORE (MUST BE ABLE TO START WINDOWS) –WINDOWS CD REPAIR OPTION –MAKING & RESTORING BACKUP FILES

BACKUP METHODS DRIVE OR PARTITION IMAGE ARCHIVE BACKUP –WINDOWS XP NORMAL INCREMENTAL

CLICK SETUP WIZARD/OK

CLICK NEXT

CHECK PARTITIONS TO BACKUP/NEXT

SELECT BACKUP DRIVE/NEXT

INPUT FILENAME/DESCRIPTION/NEXT

VERIFY DATA/FINISH

CLICK RESTORE IMAGE

CLICK SELECT IMAGE FILE

HIGHLIGHT IMAGE/CLICK SELECT DESTINATION F:\DiskImageBackup\MarchSeptBackup\MyBackup.pqi 5/10/2004

CHECK RESTORE TO ORIGINAL LOCATION/FINISH

ARCHIVE BACKUPS XP PROFESSIONAL – COMES INSTALLED XP HOME – CD DRIVE\ VALUEADD\MSFT\NTBACKUP\ntbackup.msi ME – CD DRIVE\ ADD-ONS\MSBACKUP\msbexp.exe 98SE – ADD/REMOVE PROGRAMS\DISK (SYSTEM) TOOLS\DETAILS. SELECT BACKUP

CLICK ON ADVANCE MODE

CLICK BACKUP WIZARD (ADVANCED)

CLICK NEXT

SELECT TASK/NEXT

SELECT FOLDERS/FILES TO BE BACKED-UP/NEXT

SELECT B-UP LOCATION/FILE NAME/NEXT

CLICK ADVANCED….

CLICK NORMAL (INCREMENTAL)/NEXT

CHECK VERIFY DATA/NEXT

CHECK REPLACE EXISTING B-UP/NEXT

CHECK NOW/NEXT

CLICK FINISH

Backup Status Operation: Backup Active backup destination: File Media name: "May04F1.bkf created 5/6/2004 at 3:50 PM" Error returned while creating the volume shadow copy: Reverting to non-shadow copy backup mode. Backup of "C: WINXP" Backup set #1 on media #1 Backup description: "Set created 5/6/2004 at 3:50 PM" Media name: "May04F1.bkf created 5/6/2004 at 3:50 PM" Backup Type: Normal Backup started on 5/6/2004 at 3:50 PM. Warning: Unable to open "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat" - skipped. Reason: The process cannot access the file because it is being used by another process. Warning: Unable to open "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat" - skipped. Reason: The process cannot access the file because it is being used by another process. Warning: Unable to open "C:\Documents and Settings\LocalService\Cookies\index.dat" - skipped. Reason: The process cannot access the file because it is being used by another process.

CLICK ASR WIZARD

CLICK NEXT

ENTER BACKUP FILE NAME/NEXT

CLICK FINISH

FILE RESTORE RECOVERY FROM DRIVE IMAGE BACKUP RESTORE AUTOMATED SYSTEM RECOVERY (ASR)

CLICK RESTORE WIZARD (ADVANCED)

CLICK NEXT

CHECK FILES TO BE RESTORED/NEXT

CLICK ADVANCED OR FINISH

CHOICES: ORIGINAL LOCATION/ ALTERNATE LOCATION/SINGLE FILE/NEXT

CLICK CHOICE/NEXT

CLICK NEXT

CLICK FINISH

SIR SONS IN RETIREMENT Computer User Group