RAILINC I ACACSO Equipment Quality Reporting Jim Pinson ACACSO May 15, 2015

RAILINC I ACACSO Agenda Origin of EQR EQR TAG Members Goals Project Overview EQR Benefits Schedule Functionality 2

RAILINC I ACACSO Origin of EQR Originally developed under the Damaged and Defective Car Tracking System Technical Advisory Group (TAG) Consisted primarily of mechanical experts Identified a need for wider variety of expertise 3

RAILINC I ACACSO Equipment Quality Reporting TAG formed and includes: Mechanical Customer Service Car Management 4 Origin of EQR

RAILINC I ACACSO TAG members include Class I railroads Car owners Short line representatives 5 EQR TAG Members

RAILINC I ACACSO AARNichole Fimple BNSFJoe Kerber CNBilly Baisden CP(vacant) CSXTKyle Campbell GATXRay Burke GBRXJD Pavek GE (RMI)Andrew Parker GWIJoey Evans KCSJohn Thompson NSJeff Roton TTXSylvana Meza UPGary Gaule (Chair) WTCOTodd Poland EQR TAG Members

RAILINC I ACACSO Track equipment rejected by shippers –Use the information to help identify the root cause for rejected cars 7 EQR Goals

RAILINC I ACACSO Provide a tool that transmits information about rejections to: – Class I railroads – Car mark owners 8 EQR Goals

RAILINC I ACACSO Provide a process to allow –Timely reporting –Accurate reporting –Identify rejected equipment –Minimize handling of bad ordered equipment 9 EQR Goals

RAILINC I ACACSO Develop a repository that captures reject data supplied electronically by railroads 10 EQR Project Overview

RAILINC I ACACSO Carriers and car mark owners receive notifications when their cars/cars on their line are rejected by shippers MQ/ notification options 11 EQR Project Overview

RAILINC I ACACSO User Interface created that allows handling carriers and car mark owners to query rejections 12 EQR Project Overview

RAILINC I ACACSO Shippers Class I/Short line Customer Reject Systems Railinc EQR Application 13 EQR Process Flow

RAILINC I ACACSO Ability to identify and minimize the handling of bad ordered equipment 14 EQR Benefits

RAILINC I ACACSO Provide visibility into: –Rejection of cars on foreign roads –Identify issues/defects discovered during unloading EQR Benefits

RAILINC I ACACSO Provide the ability to analyze loss of utilization 16 EQR Benefits

RAILINC I ACACSO Improve and standardize existing rejection codes to an industry standard 17 EQR Benefits

RAILINC I ACACSO Current Industry Shipper Reject Codes ADirty BDirty – Infestation CDirty – Contamination DGrade Not Satisfactory For Customer’s Requirement EGrade Does Not Match TRAIN II/Umler FUnit Does Not Match Umler Specifications GRailroad Error – Car Not Ordered HOrdered Not Used IBad Doors JBad Floor KBad Roof LBad Lining MBad Hatch Covers NBad Outlet Gates OBad Interior Bulkheads PBad Order Refrigerator System QOther Mechanical Defects RRust Contamination UUnknown or Other than Specific Code Description 18

RAILINC I ACACSO Carrier Codes/Industry Standard Codes Shipper Enters Detailed Reject Reason into Carrier’s System Carrier Maps Detailed Reject Reason to Industry Standard Code Railinc Receives Customer Reject Information with Standard Industry Shipper Reject Reason 19

RAILINC I ACACSO EQR Schedule System was implemented in 2013 Railroads can send in EQR Incidents via MQ platform or through CSV Upload functionality A user interface input screen will be built in

RAILINC I ACACSO and 2015 are being used for collecting the data and data analysis Future work will be decided after analysis 21 EQR Schedule

RAILINC I ACACSO Query Functionality

RAILINC I ACACSO Query Results UI

RAILINC I ACACSO Query Results CSV Download 24

RAILINC I ACACSO Questions?