© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE Human Resources Basics Managing Human Resources Organizational Culture and Workforce Diversity 8 C H A P T E R Human Resources, Culture, and Diversity

© 2012 Cengage Learning. All Rights Reserved. SLIDE 2 8-1Human Resources Basics Goal 1Describe the nature of today’s workforce. Goal 2Identify important goals and activities of human resources.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 3 KEY TERMS ●workforce ●downsizing ●outsourcing

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 4 THE U.S. WORKFORCE ●All people 16 years and older who are employed or looking for a job ●More than 150 million people have full- or part-time jobs

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 5 THE CHANGING WORKFORCE ●Education and training ●Basic skills and a willingness to work hard (used to be enough) ●High school education (at minimum) ●Special training or college degree ●Compensation ●Somewhat of a correlation between education and salary ●Type of Work ●Working with machines and technology ●Working mainly with people and information

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 6 TYPES OF JOBS ●Classified by industry ●Service-providing industries ●Goods-producing industries ●Classified by occupation ●White-collar jobs ●Blue-collar jobs

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 7 SERVICE-PROVIDING INDUSTRIES ●Trade, transportation, and utilities ●Information ●Financial activities ●Professional and business services ●Educational and health services ●Leisure and hospitality ●Other services

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 8 GOODS-PRODUCING INDUSTRIES ●Natural resources and mining ●Construction ●Manufacturing

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 9 OCCUPATIONAL CATEGORIES ●Professional ●Service ●Construction and extraction ●Management, business, and financial ●Installation, maintenance, and repair ●Office and administrative support ●Sales ●Transportation and material moving ●Farming, fishing, and forestry ●Production

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: Even though more products are increasing...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 11 EMPLOYMENT PROJECTIONS FOR OCCUPATIONAL CATEGORIES

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 12 CHANGING JOB REQUIREMENTS ●Consumer preferences ●Business cycles ●New technologies ●Business competition

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What does BLS stand for?

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What are several strong influences on ch...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 15 Checkpoint ●What are several strong influences on changes in the workforce? ●Strong influences for change in the workforce include consumer preferences, economic conditions (business cycles), new technology, and business competition.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 16 HUMAN RESOURCES OVERVIEW ●Human resources are the people who work for a business ●Management and employees ●Full-time and part-time workers ●Temporary workers and long-time employees ●Human resources department ●Human resources management in small businesses

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 17 HUMAN RESOURCES GOALS 1.Identify the personnel needs of the company. 2.Maintain an adequate supply of people to fill those needs. 3.Match abilities and interests with specific jobs. 4.Provide training and development. 5.Develop plans to compensate personnel. 6.Protect the health and well-being of employees. 7.Maintain a productive and satisfying work environment.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 18 HUMAN RESOURCES ACTIVITIES ●Planning and staffing ●Performance management ●Compensation and benefits ●Organizational development

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 19 PLANNING AND STAFFING ●Job analysis ●Recruitment and selection ●Job placement

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 20 PERFORMANCE MANAGEMENT ●Performance assessment ●Performance improvement ●Managing promotions, transfers, and terminations

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 21 COMPENSATION AND BENEFITS ●Wage and salary planning ●Benefits planning ●Payroll, benefits, and personnel records management

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 22 EMPLOYEE RELATIONS ●Health and safety planning ●Labor relations ●Employment law and policy enforcement ●Organizational development

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What are the seven major goals of human...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 24 Checkpoint ●What are the major goals of human resources? ●Identify the personnel needs ●Maintain an adequate supply of people ●Match abilities and interests with specific jobs. ●Provide training and development ●Develop plans to compensate personnel ●Protect the health and well-being of employees. ●Maintain a satisfying work environment.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What are the four broad categories of ac...

© 2012 Cengage Learning. All Rights Reserved. SLIDE Managing Human Resources Goal 1Identify important planning and staffing activities. Goal 2Describe compensation and benefits plans. Goal 3Recognize the goals of performance management.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 27 KEY TERMS ●job analysis ●compensation ●salary and wages ●benefits ●incentive systems ●promotion ●transfer ●termination

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 28 HUMAN RESOURCES PLANNING AND JOB ANALYSIS ●Classifying employees ●Permanent vs. temporary ●Full-time vs. part-time ●Determining job requirements ●Job analysis – specific study of a job to identify duties and skills required ●Consider current and future needs ●Decide which classification to hire (temp, etc.)

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 29 HUMAN RESOURCES RECRUITING AND HIRING ●The application process ●Paper or online application (education, experience, skills, references) ●Resume and application letter (cover letter) ●If qualified, schedule interview (may be a test) ●New employee orientation

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 30 RECRUITING PROSPECTIVE EMPLOYEES ●Company employment office ●Company websites ●Employment agencies, public and private ●Executive recruiters ●Industry publications ●Job search and career websites ●Job and career fairs ●Newspaper advertising, online and print ●Placement offices, school and college ●Radio and television advertising ●Referrals by employees ●Social networking

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: A specific study of a job to identify in...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What are some good sources for recruitin...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: The final step in the hiring process is....

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: Why do human resources personnel need to...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 35 Checkpoint ●Why do human resources personnel need to study jobs before beginning the hiring process? ●Human resources personnel need to study jobs before beginning the hiring process to determine the specific skills that are needed so that they can hire a person with the ability to successfully perform the job.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 36 COMPENSATION AND BENEFITS ●Compensation methods ●Time wage vs. straight salary ●Incentive systems: commission, piece rate, base plus incentive ●Employee benefits ●Includes overtime, social security, Medicare ●Full-time benefits: insurance, vacations, retirement (pension) or other savings plan, sick/personal days ●Cafeteria plan – choose your benefits

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: List three types of incentive systems fo...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 38 Checkpoint ●List three types of incentive systems for employee compensation. ●Commission ●Piece rate ●Base-plus-incentive systems

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: Which compensation method pays you a spe...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: Which compensation method pays for each...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What is meant by a cafeteria plan?

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 42 PERFORMANCE MANAGEMENT ●Employee evaluation ●The evaluation process – may include communication, interpersonal relationships, quality/quantity of work, ethical behavior ●The evaluation conference ●Promotions, transfers, and terminations

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What is the purpose of an evaluation con...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 44 Checkpoint ●What is the purpose of an evaluation conference? ●The purpose is to review and discuss the results of the evaluation and plan for the future including any needed performance improvement.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: Which kind of termination is worse?

© 2012 Cengage Learning. All Rights Reserved. SLIDE Organizational Culture and Workforce Diversity Goal 1Recognize factors that contribute to an effective organizational culture. Goal 2Describe the benefits of diversity to an organization, individuals, and society.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 47 KEY TERMS ●organizational culture ●work environment ●labor union ●diversity ●glass ceiling

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 WHICH AD WILL GET MORE RESPONSES? ●Earn Extra Income/ Replace Current Income Risk Free Business. Get Info Today! ●Dear Students, We are providing American Forum posting project unlimited work. Earn money up to 1000$ per month. Just spend 2 to 3 hour per day and earn unlimited income, in this you don’t have any limit of work it’s unlimited work. SLIDE 48

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 49 DEVELOPING AN EFFECTIVE CULTURE ●Work environment ●Physical and psychological ●Work-life relationships ●Personal time, family leave, flextime, job sharing, flexplace (telecommuting) ●Employer-employee relations ●Focus on similar goals ●Labor unions ●Use collective bargaining to negotiate contract

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: The physical conditions and psychologica...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: A(n) ____________________ is the environ...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What allows employees some choice in how...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What are some ways that companies help e...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 54 Checkpoint ●What are some ways that companies help employees meet personal demands outside the job? ●Companies can maintain a positive organizational culture that respects the demands on employees from outside of the job through personal time, family leave, flextime, job sharing, and flexplace policies.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 55 WORKFORCE DIVERSITY ●Diversity in the U.S. and throughout the world ●Benefits of diversity ●Organizational benefits ●Prospective employees drawn from larger pool ●Broader knowledge base ●More positive public image ●Better able to serve diverse markets ●More able to compete globally

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 WORKFORCE DIVERSITY ●Other benefits of diversity ●Individual benefits ●Everyone able to transcend glass ceiling ●Respect and support felt by all ●Societal benefits ●Reduction of prejudice & discrimination in society ●Overall workforce is more successful, talented & experienced SLIDE 56

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 57 FEDERAL LAWS REGULATING DISCRIMINATION ●Equal Pay Act of 1963 ●Civil Rights Act of 1964 ●Age Discrimination and Employment Act of 1967 ●The Americans with Disabilities Act of 1990

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 58 DEVELOPING A DIVERSE ORGANIZATION 1.Develop a written commitment to diversity. 2.Have the full support of top executives. 3.Review evidence of diversity in the company. 4.Update policies and procedures. 5.Provide continuing diversity education. 6.Recognize and celebrate diversity.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What is an organized group of employees...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What is one individual benefit of divers...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What is one societal benefit of diversit...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What is one organizational benefit of di...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 Don’t forget: You can copy- paste this slide into other presentations, and move or resize the poll. Poll: What is one thing an organization can do...

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 8 SLIDE 64 Checkpoint ●Identify several organizational, individual, and societal benefits of diversity. ●Organizations benefit from having a larger employment pool from which to select qualified applicants, the ability to project a positive image, and enhanced capability to serve diverse markets. ●Individuals benefit by having the opportunity to develop to their full potential and to feel respected and supported despite their differences. ●Society benefits by a reduction in the social unrest and upheaval caused by prejudice and discrimination. The entire society benefits as diversity opens more job opportunities for everyone.