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Presentation transcript:

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What is Communication - $100 Communication is the act of exchanging _____.

What is Communication - $100 WHAT IS INFORMATION?

What is Communication - $200 Managers use communication every day. In fact they spend as much as three quarters of their time _____.

What is Communication - $200 WHAT IS COMMUNICATING?

What is Communication - $300 Managers must give _____ to and _____ the people who work for them.

What is Communication - $300 WHAT ARE DIRECTION AND MOTIVATE?

What is Communication - $400 Managers must be able to convince customers that they should _____ _____ with them.

What is Communication - $400 WHAT IS DO BUSINESS?

What is Communication - $500 Managers must be able to _____ the _____ of others.

What is Communication - $500 WHAT ARE ABSORB AND IDEAS?

Learning to Communicate - $100 Managers communicate in _____ and _____.

Learning to Communicate - $100 WHAT ARE WRITING AND VERBALLY?

Learning to Communicate - $200 Before managers can master either form of communication, they must be able to identify the _____, develop good _____ skills, and understand the importance of _____ communication.

Learning to Communicate - $200 WHAT ARE AUDIENCE, LISTENING AND NONVERBAL?

Learning to Communicate - $300 To communicate effectively managers need to determine: What the audience knows? What does it want to know? What is its capacity for _____ _____? What does it hope to gain by listening? Is the audience friendly or hostile?

Learning to Communicate - $300 WHAT IS ABSORBING INFORMATION?

Learning to Communicate - $400 _____ _____ _____ enable managers to absorb the information they need, recognize problems and understand other people’s _____.

Learning to Communicate - $400 WHAT ARE GOOD LISTENING SKILLS AND VIEWPOINTS?

Learning to Communicate - $500 Establishing eye contact, using facial expressions, and raising or lowering voices are all forms of _____ _____.

Learning to Communicate - $500 WHAT IS NONVERBAL COMMUNICATION?

Written Communication - $100 Managers communicate in _____ every day.

Written Communication - $100 WHAT IS WRITING?

Written Communication - $200 To communicate _____, managers must be able to write clearly, concisely, and persuasively.

Written Communication - $200 WHAT IS EFFECTIVELY?

Written Communication - $300 Write as simply and _____ as possible. Be sure that the content and _____ of the document are appropriate for the audience.

Written Communication - $300 WHAT ARE CLEARLY AND TONE?

Written Communication - $400 _____ are use to communicate with people within the same _____.

Written Communication - $400 WHAT ARE MEMOS AND COMPANY?

Written Communication - $500 _____ are documents that provide a lot of information about a particular topic. They are used to provide managers with the information they need to _____ _____

Written Communication - $500 WHAT ARE REPORTS AND MAKE DECISIONS?

Verbal Communication - $100 Communicating _____ is important for managers.

Verbal Communication - $100 WHAT IS VERBALLY?

Verbal Communication - $200 Make emotional contact with listeners by _____ _____ _____ ____ where possible.

Verbal Communication - $200 WHAT IS ADDRESSING THEM BY NAME?

Verbal Communication - $300 If communication takes place in offices, hallways are next to the water fountain it is _____ _____.

Verbal Communication - $300 WHAT IS INFORMAL COMMUNICATION?

Verbal Communication - $400 Be enthusiastic and project a _____ _____.

Verbal Communication - $400 WHAT IS POSITIVE OUTLOOK?

Verbal Communication - $500 Avoid empty sounds or words, such as “uh”, “um”, “like”, and “you know”. Sprinkling your speech with these empty _____ will make you sound unprofessional.

Verbal Communication - $500 WHAT ARE FILLERS?

Grab Bag - $100 Name the three types of written communication that we discussed.

Grab Bag - $100 WHAT ARE LETTERS, MEMOS, AND REPORTS?

Grab Bag - $200 Name the parts that are included in the heading section of a memo.

Grab Bag - $200 WHAT ARE TO:FROM:DATE:SUBJECT/RE:?

Grab Bag - $300 The name of the bibliography section of an MLA style report is _____.

Grab Bag - $300 WHAT IS WORKS CITED?

Grab Bag - $400 You are in a budget crunch and you have to lay off several workers. According to our class discussion, the form of communication that you should you is _____.

Grab Bag - $400 WHAT IS VERBAL?

Grab Bag - $500 You changed two of your company policies. The form of communication that you should use to relay this to employees is _____.

Grab Bag - $500 WHAT IS WRITTEN?

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