POSITIVE WORKPLACE CULTURE AND PREVENTING HARASSMENT Peggy Moore TE 887 – Final Presentation Expanded content: Embedded video and audio, transitions, animations, bullets, dimming, hyperlinks, and actions.

Workplace Bullying Video: Dealing with workplace bullies TODAY msnbc.msn.com Jul 14, 2009

 Legal impact of harassment  Corporate ethics  Types of harassment  Who may be accused  Who may experience harassment  Retaliation  Management Responsibilities  Test your knowledge PURPOSE

Click for EEOC Statistics Click for EEOC Statistics  11,717 formal complaints (record low)  11% settled for $49.9 million (not including court cases)  50% were found to have no merit  Gender Gender 2010 COMPLAINTS

Click for EEOC Statistics

 Mutual respect, fairness, and equal opportunity  Courteous, responsive, and ethical relations ORGANIZATIONAL VALUES

 Illegal Discrimination Illegal Discrimination  Sexual Harassment Sexual Harassment  Hostile Environment Hostile Environment TYPES OF HARASSMENT

Illegal Discrimination  Race  Color  Religion  Sex  Age  National origin  Disability  Other protected class TYPES OF HARASSMENT

 Illegal Discrimination Illegal Discrimination  Sexual Harassment Sexual Harassment  Hostile Environment Hostile Environment TYPES OF HARASSMENT

Sexual Harassment  Unwanted advances  Requests for sexual favors  Verbal  Physical  Quid Pro Quo  Offers job-related benefit in exchange for sexual favors TYPES OF HARASSMENT

 Illegal Discrimination Illegal Discrimination  Sexual Harassment Sexual Harassment  Hostile Environment Hostile Environment TYPES OF HARASSMENT

Hostile Environment :  95% of claims  Any conduct with purpose or effect of interfering with work performance or creating an “intimidating, hostile, or offensive working environment”  Viewed from perspective of reasonable person as victim TYPES OF HARASSMENT

 Physical  Eye contact  Images  Verbal  Repetitive behavior or communication  Jokes FORMS OF HARASSMENT

 Inappropriate Jokes  Relate to sex, race, color, national origin, disability, religion, or age  Regardless of who’s “going along”  With purpose or effect to intimidate, embarrass, or denigrate  Will the “joke” be funny in a courtroom? FORMS OF HARASSMENT

 Woman  Man  Opposite or Same Gender  Supervisors  Subordinates  Co-workers  Clients  Vendors  Students WHO MAY BE ACCUSED

 Direct target  Bystander/witness  Employee  Men/Women  Manager WHO MAY EXPERIENCE HARASSMENT

 Uncomfortable work environment  Harm to physical health  Harm to mental health  Reduced job performance  Reduced job satisfaction IMPACT ON VICTIM

 Reduced productivity  Reduced professionalism  Reduced civility  Cost IMPACT ON EMPLOYER

 Decreased professionalism  Decreased respect from coworkers  Discipline and discharge  Personal consequences  Liability IMPACT ON HARASSER

 How frequent is the conduct?  How severe?  Conduct physically threatening or humiliating?  Conduct unreasonably interferes with another’s work performance?  Allow the conduct toward your spouse or child?  Could a reasonable person be offended? IDENTIFYING A HOSTILE ENVIRONMENT

 May not discriminate against employee who:  Opposed discrimination  Participated in charge, investigation or hearing  Any action which “dissuaded a reasonable worker from making or supporting a charge of discrimination”. RETALIATION

TEST YOUR KNOWLEDGE

True False Harassment can only happen to women.

True False Harassment can only happen to women. False - While the majority of complaints are from women alleging harassment by men, harassment can be directed at men or women.

True False Sexual harassment can be committed by a man to another man, even if they are both heterosexual.

True False Sexual harassment can be committed by a man to another man, even if they are both heterosexual. True - The fact that a harasser is heterosexual is irrelevant. An uncomfortable working environment may still be created by his actions toward other men.

True False Some sexual and racial harassment is part of every job, and you need to learn to handle it.

True False Some sexual and racial harassment is part of every job, and you need to learn to handle it. False - No one has to put up with offensive discriminatory conduct, statements or jokes.

True False A person may be guilty of sexual harassment and not know it.

True False A person may be guilty of sexual harassment and not know it. True - Although someone should know if their statements or actions are potentially offensive, harassment is determined not by what the harasser thinks, but what a reasonable person thinks

True False Only supervisors and managers can seriously harass someone.

True False Only supervisors and managers can seriously harass someone. False - Harassment may be caused by a coworker, manager or customer.

 Embrace equal opportunity employment  Manage without regard to race, color, religion, age, sex, national origin or disability  Monitor workplace relationships and conduct  Be proactive and intervene early on potential problems MANAGEMENT RESPONSIBILITIES

 Be a role model - exhibit expected behaviors  Be available to discuss and resolve problems  Take ALL complaints seriously  Promptly notify Human Resources of all complaints or reports  No retaliation MANAGEMENT RESPONSIBILITIES

 Today July 24,  Office Season 2 Episode 14  “Vibe”  harassment.cfm harassment.cfm  REFERENCES

POSITIVE WORKPLACE CULTURE AND PREVENTING HARASSMENT Peggy Moore TE 887 – Final Presentation